Social Community Manager

Summary

Join Midi Health as their Social Community Manager and help build a thriving online community for women focused on health and wellness. You will be the primary voice of the community, fostering connections across various social platforms. Responsibilities include driving engaging campaigns, overseeing the Friends and Family Program, managing online reviews, and collaborating with other teams. Success requires proven experience in social community management, exceptional communication skills, and familiarity with relevant platforms and tools. The role offers a competitive salary and the opportunity to make a significant impact on a growing company.

Requirements

• Proven experience as a Social Community Manager or a similar role for a consumer brand. Ideally with a focus on marketing products to women
• Exceptional communication skills with the ability to connect authentically with diverse audiences
• Strong conflict resolution and moderation skills to navigate challenging conversations with empathy
• Familiarity with platforms like Facebook Groups, Discord, Reddit, and review sites such as BBB and Trustpilot
• Experience with social media management tools (e.g., Sprout Social, Hootsuite) and analytics platforms
• Creativity and a proactive approach to developing content and engagement opportunities
• Passion for women’s health and a genuine desire to support and uplift the community
• This role requires authorization to work in the United States without current or future visa sponsorship, including visa transfers

Responsibilities

• Be the primary voice of Midi Health's community, creating a safe, welcoming, and empowering space
• Drive engaging campaigns like challenges, contests, and live Q&A sessions to strengthen community bonds
• Oversee the Friends and Family Program, empowering brand advocates to share their experiences
• Manage reviews on platforms like BBB and Trustpilot, ensuring a positive, professional brand representation
• Collaborate with marketing, content, and customer experience teams to deliver consistent value and messaging

Benefits

Salary Range: $95,000 - $110,000 annually, depending on experience and location