The Social Element is hiring a
Social Media Community Manager in United States

Summary

The job is for a remote Social Media Community Manager position at a global independent full-service social media agency. The role involves managing client brands on various social media platforms, responding to consumer queries, moderating content, and ensuring brand consistency.

Requirements

• Strong US English written skills
• Background experience: engagement, social customer care, and/or community management, either with a brand or digital agency
• Social Media knowledge: Experience in using Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn, and/or YouTube and being up to date with the latest trends
• A confidence with digital technology and using a variety of tech tools and platforms
• Self-motivated social media expert who is comfortable working remotely

Responsibilities

• Responding to consumer’s queries, complaints, and engaging with the online audience on behalf of our client while keeping with their bright, playful, and happy look and feel
• Moderating content, ensuring that we are keeping the community safe at all times and taking care to ensure that any content is within the guidelines and policies set out by the brand

Benefits

Working on an hourly paid basis with flexibility to work across weekdays, evenings, and weekends