Social Programs Manager

Summary

Join One Medical as a Social Programs Manager, a leadership role requiring extensive experience in complex care navigation or community case management within High Risk Care (HRC) Programs. This position involves 70% direct clinical care and 30% leadership, overseeing and mentoring social workers. You will develop and implement evidence-based practices, build program infrastructure, manage clinical care standards, and participate in the hiring process. The ideal candidate is a goal-oriented leader with strong clinical aptitude, emotional intelligence, and critical thinking skills. This is a full-time, remote position requiring an active LCSW or LMSW license in specified states and a HIPAA-compliant workspace. One Medical offers a comprehensive benefits package including paid time off, retirement benefits, health insurance, and professional development opportunities.

Requirements

• At least 5 years of clinical experience, 3 or more as a leader in a High Risk Care program or similar programs such as palliative care programs or complex care navigation programs
• At least 3 years of experience managing teams
• LCSW or LMSW with active license in either CO, AZ, GA, WA or TX AND willingness to obtain other licenses or compact license
• HIPAA compliant area within home that is secure, quiet and isolated from others to protect PHI
• Reliable internet connection

Responsibilities

• Provide direct clinical care and resource management for patient panels based on staffing support needs to support overall care goals within the High Risk programs
• Develop, implement, and evaluate evidence-based practices for chronic illness, palliative care, and case management
• Build and maintain program infrastructure, which includes standardizing workflows and documentation process
• Supervise and mentor social worker and social program team members
• Manage clinical care standards by ensuring quality metrics and effectiveness through regular audits
• Serve as a key stakeholder in the recruiting, hiring, and onboarding process for new team members

Benefits

• Paid sabbatical for every five years of service
• Free One Medical memberships for yourself, your friends and family
• Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
• Competitive Medical, Dental and Vision plans
• Pre-Tax commuter benefits
• PTO cash outs - Option to cash out up to 40 accrued hours per year
• 401K match
• Credit towards emergency childcare
• Company paid maternity and paternity leave
• Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
• Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
• Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%
• UpToDate Subscription - An evidence-based clinical research tool
• Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
• Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
• Discounted rate to attend One Medical’s Annual REAL primary care conference