Software Architect

Summary

Join Invoca as an Architect for Infrastructure & Security and provide technical leadership to a group of teams responsible for the roadmap, development, and maintenance of Invoca's infrastructure platform. You will collaborate with engineering leaders, develop a cohesive technical vision, drive technical delivery, and mentor other engineers. This role requires 10+ years of hands-on SRE experience in multi-cloud environments, expertise in cloud infrastructure and security, and a systematic problem-solving approach. You will work across SRE, Telecom, and Infosec teams, ensuring high standards via modern agile methodologies. The position is remote and open to candidates in the US and Canada. Invoca offers a competitive salary, comprehensive benefits, and a supportive work environment.

Requirements

• 10+ years of hands-on experience as an SRE in multi-cloud environments
• Experience supporting the cloud infrastructure and security of SaaS applications at scale in a continuous deployment environment
• A systematic problem-solving approach coupled with exceptional communication skills and a deep sense of ownership
• Experience growing and mentoring engineers across varying seniority levels
• An extensive track record of leading technical initiatives, maintaining features in production, and driving prioritization with a customer-focused mindset
• Experience working in event driven systems and real-time highly available infrastructure
• Experience with maintaining compliance in at least one of the following frameworks: PCI, SOC2, and/or ISO27001
• Significant experience with cloud-native computing/networking, particularly AWS & GCP
• Infrastructure as code, particularly Terraform and Chef
• Containerization, particularly Docker and Kubernetes via kops
• Linux, particularly Debian
• A relevant programming language such as Ruby or Go
• Configuration management tooling, particularly Chef
• Database management, particularly MySQL
• Observability tooling, particularly Prometheus, Grafana, Thanos, Karma, and ELK
• Telephony with SIP, FreeSWITCH, and Kamailio
• Other ownership areas include Kafka, Consul

Responsibilities

• Work across SRE, Telecom and Infosec teams at our most senior technical level, partnering closely with the Tech Lead from each team
• Collaborate with engineering leaders and individual contributors to develop a cohesive technical vision across the entire group and explore ideas, architect solutions, and break down large initiatives into achievable roadmaps
• Partner with Tech Leads and Engineering Managers to drive technical delivery, quality, and reliability across the Infrastructure and Security group
• Provide technical guidance and mentorship to other engineers within the group and beyond
• Identify areas for investment or innovation, support teams in the full development lifecycle, and regularly take a hands-on approach with contributions and reviews
• Be involved in the incident management process and drive improvements to learn, prevent, and more quickly respond to future incidents
• Develop relationships with other Engineering teams and your peer architects to integrate reliability engineering and security practices and drive overall operational improvements across the organization
• Help treat compliance as an outcome of excellent security practices while balancing factors of quality, speed, and cost
• Support diversity, equity, and inclusion at Invoca
• Report to the Lead Architect, who reports to the CTO

Benefits

• Paid Time Off - Invoca encourages a work-life balance for our employees. We have an outstanding PTO policy starting at 20 days off for all full-time employees. We also offer 16 paid holidays, 10 days of Compassionate Leave, days of volunteer time, and more
• Healthcare - Invoca offers a healthcare program that includes medical, dental, and vision coverage. There are multiple plan options to choose from. You can make the best choice for yourself, your partner, and your family
• Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%
• Stock options - All employees are invited to ownership in Invoca through stock options
• Employee Assistance Program - Invoca offers well-being support on issues ranging from personal matters to everyday-life topics through the WorkLifeMatters program
• Paid Family Leave - Invoca offers up to 6 weeks of 100% paid leave for baby bonding, adoption, and caring for family members
• Paid Medical Leave - Invoca offers up to 12 weeks of 100% paid leave for childbirth and medical needs
• Sabbatical - We thank our long-term team members with an additional week of PTO and a bonus after 7 years of service
• Wellness Subsidy - Invoca provides a wellness subsidy applicable to a gym membership, fitness classes, and more
• Position Base Range - Salary Range $200,000 - $260,000/ plus bonus potential
• This role is remote and open to candidates located in the United States and Canada