Software Developer II

Summary

Join Rackspace Technology's Private Cloud (PVC) Engineering team as a Full Stack Software Engineer. You will lead the development and implementation of system enhancements, define and implement automated solutions, and build and support automations for deployment, diagnostics, and remediation. This role requires strong knowledge of network fundamentals, server technologies, and various programming languages and frameworks. You will collaborate with a team to ensure project communication and reduce duplicated efforts, while also mentoring junior developers. The ideal candidate possesses strong problem-solving skills, excellent communication abilities, and a passion for technology.

Requirements

• Strong knowledge of Network fundamentals, including diagnostics with OS system tools
• Strong knowledge of server DNS, SMTP, and TCP/IP
• Strong knowledge of DNS, including diagnostics with system tools
• Strong knowledge of Docker and its use in a production environment
• Strong knowledge of developer supporting tools such as various VCS (GitHub, Git, etc.)
• Strong development competency in all of the following languages/frameworks: JavaScript, React, Ruby, Python, Go
• Strong knowledge of Ansible, Terraform etc
• Strong knowledge working with CI/CD pipelines (Jenkins, Travis, etc.) and version control systems such as Git
• Strong knowledge of Project Management/Agile methodologies
• Knowlege of data analytics tooling such as NewRelic, Datadog, Splunk
• Strong understanding of services and protocols commonly used in hosting environments: web servers, database servers, mail servers, name servers, firewalls
• Strong knowledge in the application of current and emerging network software and hardware technology and protocols
• Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
• Strong written and verbal communication skills, both highly technical and non-technical
• Ability to make appropriate decisions considering the relative costs and benefits of potential actions

Responsibilities

• Lead the development and implementation of system enhancements that will improve the capabilities, performance, and reliability of automations
• Define, design, and implement automated solutions
• Build and support automations for deployment, diagnostics, and remediations run on customer devices including bulk and on demand solutions for end-user use
• Create and oversee testing plans and test against and document automation scripts and programs
• Design and develop automation scripts and programs in support of Rackspace and its customers
• Create a series of automated actions that will allow for faster deployments and service restoration for internal systems and tools
• Review, test, debug, and comment on task deliverables
• Document feature requests and bug reports
• Develop against current versions of the platforms supported by Rackspace
• Contribute and develop new and alternate ideas, approaches, and designs to evolve own feature area or to solve problems encountered in own feature area
• Focus on a specific feature area or component
• Provide operational application support
• Influences functionalities that make broad contributions to our product and service offerings
• Work within team to ensure projects and goals are being communicated and to reduce duplication of efforts
• Collaborate and share knowledge with other Engineers and Administrators on the support floor

Preferred Qualifications

• Acts as a mentor for junior level and fellow developers
• Willing and able to be cross collaborative with colleagues across business units
• Systems Thinking: Takes a whole systems approach to analyze issues and implements holistic solutions by ensuring that linkages between structure, people, process and technology are made
• Idea Creation: Adaptive to design brand new solutions as well expand existing offerings to meet market needs
• Passionate about technology and has a desire to constantly expand technical knowledge
• Ability to resolve a wide range of issues in imaginative as well as practical ways
• Detail-oriented in documenting information and practice good follow through techniques
• Able to handle multiple tasks and prioritize work under pressure
• Demonstrate sound problem-solving skills coupled with a desire to take on responsibility