PolyAI is hiring a
Software Engineer, Internship - United Kingdom

Summary

The job is for a developer role in PolyAI, a company specializing in voice-enabled customer service. The employee will contribute to and maintain conversational AI systems, communicate with client technical teams, and support existing deployments. They must have a BS degree in a technical field or equivalent experience, 1+ year of Python/C++/Java experience, proficiency in verbal and written English communication, and permission to work in the UK.

Requirements

• BS degree in a technical field involving coding, or equivalent industry experience
• 1+ year(s) of Python / C++ / Java experience, or equivalent
• Proficiency in verbal and written English communication

Responsibilities

• Contributing to our conversational AI systems – building new projects as well as maintaining existing ones
• Communicating with client technical teams on API & telephony integrations
• Co-working with Product Solutions Managers and Dialogue Designers to produce a great conversational UX
• Support of existing deployments during working hours

Preferred Qualifications

• Experience in software development within an industrial setting, contributing to product-level engineering tasks
• Knowledge of REST/SOAP APIs and associated technologies such as OAuth2.0 and TLS
• Knowledge of telephony protocols such as SIP, or knowledge of other networking protocols
• Understanding of the software deployment cycle, including local deployments, testing, code reviews etc

Benefits

• Participation in the company’s employee share options plan
• 25 days holiday, plus bank holidays
• Flexible working from home policy plus a one-off WFH allowance when you join
• Work from outside of the UK for up to 6 months each year
• Enhanced parental leave
• Yearly learning budget
• Bike2Work scheme
• Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs