Software Engineer

Summary

Join the team as our next Software Development Engineer on Twilio’s FLEX product engineering team. This position is needed to power the future of communications. Twilio Flex is a fully programmable cloud contact center platform that enables mission critical customer communications for businesses such as Lyft, Shopify, Nike and many others.

Requirements

• Scalable backend. You understand scalability challenges and the performance of server-side code. You can design and develop horizontally-scalable, resilient and fault tolerant API’s and services
• 2+ years of experience with JVM stack languages (Java experience is great). Go, Python, C# or Typescript familiarity is also helpful
• Cloud. You are proficient in cloud technologies and are hands-on in at least one cloud platform: GCP, AWS, or Azure. You are able to both design and develop cloud-based systems and operate them in an automated fashion
• Testing. You are passionate about quality and can engineer it at all stages of software development. You are able to design and develop a quality pipeline requiring as little human intervention as possible
• Operations. You like to own a domain end to end, including deployment and operation of your services in production
• Communication and collaboration. You have strong communication skills and desire to make an impact and thrive in small, collaborative, energetic teams

Responsibilities

• Build and improve the GraphQL query and subscriptions layer using Spring Boot for Twilios programmable cloud contact center platform - Flex
• Design and develop elegant and scalable solutions across a wide variety of contexts including a highly available and responsive API guaranteeing 99.999% SLA
• Interact extensively across all other engineering teams within Twilio and more specifically within other Flex engineering teams to align on engineering and architecture decisions
• Live and champion mature, high-quality engineering through writing tests, valuing code maintainability, documenting your work, etc

Benefits

• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program