Software Engineer - Backend

Summary

Join Sprout Social's Engineering team as a Software Engineer and contribute to building, scaling, and monitoring their platform reliably. You will embed in an engineering team, working on product-focused and infrastructural roles. This role requires 3+ years of software development and support experience in a production environment, along with experience in object-oriented programming languages. Preferred qualifications include experience with scalable, distributed backend services, databases, AWS or other cloud services, and various technologies like Docker, Kubernetes, and messaging systems. Sprout offers a comprehensive benefits program including insurance, flexible paid time off, parental leave, wellness initiatives, and ongoing education and development opportunities. The role is remote, with candidates needing to be based in British Columbia or Ontario.

Requirements

• 3+ years experience developing and supporting software in a production environment
• 3+ years experience programming in object oriented languages such as Java, C#, Python, or C++

Responsibilities

• Ensure we build, scale, ship, and monitor our platform reliably
• Embed in one of our engineering teams to work on both product focused and infrastructural roles
• Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization
• Deploy and make changes to our production systems
• Interact with SQL or NoSQL data stores and messaging queues
• Collaborate regularly with product managers and other product teams to deliver value to our users
• Get regular team feedback on your work through code reviews and pairing
• Proactively monitor the health of our services in production to ensure our customers always have a world-class experience
• Work with your team to create and prioritize quarterly team goals
• Contribute to our Agile culture of continuous improvement through retrospective meetings and experimentation-oriented thinking
• Build connections with members from other teams through guild meetings and chapter outings
• Participate in technical design meetings with your teammates to walk through new feature ideas and system improvements
• Work with product managers, UX developers, and front-end engineers to come up with the MVPs of new features
• Be the first line of defense against product outages and bugs while on support duty
• Maintain, scale, and build upon systems that handle hundreds of thousands of messages a day
• Create, deploy, and manage concurrent, distributed systems
• Build your engineering skills by attending in-house presentations, workshops, and training sessions
• Form a career growth plan with your manager and work towards it
• Decompose work into small, similarly sized units so that estimation is unnecessary
• Identify technical debt and performance bottlenecks within our systems, come up with a plan to improve the code, and get it pushed to production
• Integrate and use monitoring and alerting tools to know about problems before our users
• Participate in architecture discussions with senior team members
• Be “point person” on a project, including writing design documents, coordinating dependencies, and acting as domain owner
• Actively mitigate risk of failed delivery and missed deadlines through courageous, transparent communication with colleagues and stakeholders throughout a project life cycle
• Demonstrate ownership over the codebase, from design to maintenance and everything in between

Preferred Qualifications

• 3+ years experience developing and supporting scalable, distributed backend services
• 3+ years experience working with databases
• Familiarity with AWS or other managed cloud services
• Experience with Docker and Kubernetes
• Experience with messaging systems
• Experience integrating with third-party APIs

Benefits

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members