Software Engineer I

Summary

Join Perforce as a Software Engineer and play a key role in supporting backend technical operations for the P4 Server. Collaborate with development and technical support teams to diagnose, reproduce, and resolve customer issues. Perform root cause analyses, report defects, and provide technical solutions. Assist in addressing technical debt by fixing bugs and implementing small feature enhancements. Ensure ongoing system stability and performance. This role requires strong problem-solving skills and experience with C/C++, databases, and Docker.

Requirements

• Bachelor's degree in computer science (or equivalent)
• 3+ years of experience in backend support or software engineering
• 3+ years of experience supporting or administering complex software
• Strong database experience, with the ability to analyze and optimize data structures
• Expertise in crash dump or core file analysis
• Experience working with geo-distributed teams across different time zones
• Previous experience in a customer-facing role, assisting with issue resolution and technical inquiries
• 3+ years of experience with at least two high-level programming languages, with a preference for C/C++
• Experience working with Docker and containerized environments

Responsibilities

• Collaborate with the development and support teams to diagnose and resolve issues efficiently
• Develop a deep understanding of the P4 Server Database and its functionality
• Analyze P4 Server -xx output to determine whether responses are safe and provide recommendations
• Utilize strong problem-solving skills to identify and troubleshoot technical issues
• Read and/or write C/C++ code to resolve defects and enhance system capabilities
• Demonstrate a strong aptitude for learning and maintaining the P4 Server codebase, including writing fixes and creating test cases for issue reproduction
• Continuously learn and evaluate new technologies

Benefits

• Medical
• Dental
• Vision
• Retirement benefits
• Life insurance
• Wellness programs
• Total time off