Software Engineer I, Customer Experience

Summary

Join Spring Health's Customer Experience team as a Software Engineer! You'll build and optimize data pipelines, full-stack applications, and UI components using technologies like Ruby on Rails, React, and AWS. Collaborate with a cross-functional team in a fast-paced Agile environment. Contribute to a well-tested codebase, ensuring scalability and robustness. This role offers opportunities for professional growth and development within a rapidly expanding company focused on revolutionizing mental healthcare. The target salary range is $100,000-$123,600, plus a competitive benefits package.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience)
• Up to 1 year of experience in software development (this could include internships, part-time work, or personal/academic projects)
• Proficiency in at least one programming language (e.g., React, Ruby on Rails, Java, etc.)
• Evidence of coding projects (e.g., GitHub, school projects, hackathons)
• Demonstrated ability to analyze and solve technical problems
• Ability to thrive in a fast-paced, dynamic environment with frequent context switching
• Comfortable moving fast and working through ambiguity - we are a small startup and are working on balancing the demands of business growth and platform reliability
• Strong teamwork and communication skills
• Willingness to learn and adapt in a collaborative environment

Responsibilities

• Learn and grow your career by gaining expertise in Ruby on Rails, React, AWS, Datadog, and more
• Build and optimize data pipelines, scalable full-stack applications, and reusable UI components
• Build on the foundation of a well-tested codebase to ensure it remains robust and scalable as our business rapidly grows
• Work in a fast-paced Agile framework, attending daily stand-ups, sprint planning, and retros
• Tackle unknowns, adapt to changing priorities, and experiment rapidly to drive impactful results
• Convert designs into secure, tested, maintainable code with minimal defects
• Consistently apply best practices, including unit testing and secure data handling
• Actively participate in planning, design, and problem-solving discussions
• Communicate findings and progress clearly while building rapport with the team
• Clarify ambiguous requirements, update timelines proactively, and adjust based on feedback to improve outcomes
• Deliver work independently within story scope and improve accuracy in timing estimates over time
• Demonstrate understanding of the tech stack, seek diverse perspectives, and progress toward promotion readiness by taking on increasing responsibilities
• Navigate production monitoring and troubleshooting tools, including Datadog, Sentry, and running automated tests
• Adapt effectively to shifting priorities and work efficiently in a stakeholder-driven environment
• Launch experiments, track performance metrics, and iterate quickly to refine solutions
• Set personal growth goals to upskill that are aligned with the career ladder

Benefits

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• We offer competitive paid time off policies including vacation, sick leave and company holidays
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
• Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching to support your favorite causes