Software Engineer II

Summary

Join Iterable, a leading AI-powered customer engagement platform, as a Software Engineer II (Journeys) and contribute to building next-generation experiences. You will lead complex projects, collaborate with cross-functional teams, and shape technical direction. This role requires a strong product mindset, end-to-end ownership, and a passion for solving real-world problems using AI. You will own the full lifecycle of features, from design to deployment, and contribute to architectural discussions. Iterable fosters a culture of innovation, collaboration, and growth, making it an ideal environment for those seeking professional development.

Requirements

• 2+ years of backend software engineering experience, ideally in a SaaS environment
• A track record of delivering on defined work within an Agile environment
• Proficiency in modern backend languages—Scala and/or Java preferred
• Experience working with distributed systems and databases such as Elasticsearch, Postgres, Redis, or CockroachDB
• A strong product-minded approach—comfortable working closely with PMs and designers and strategically weighing trade-offs across usability, performance, and complexity
• Curiosity and adaptability when working in new domains or learning new technologies
• Excellent communication and collaboration skills in a remote environment

Responsibilities

• Drive large-scale backend projects across multiple stakeholders and teams, leveraging the help of your teammates
• Collaborate closely with product managers, designers, and fellow engineers to deliver features that improve usability, scale, and customer value
• Own the full lifecycle of features—from discovery and design to implementation, deployment, and optimize for support
• Contribute to architectural discussions and technical decisions that raise the bar for engineering excellence

Preferred Qualifications

• Experience with or interest in generative AI, LLMs, or agentic design patterns
• Strong intuition for user experience and product quality—even in backend-heavy roles
• Background in building customer-facing product features or tools for non-technical end users
• Familiarity with event-driven architecture, message queues like Kafka or Pulsar, and high-scale distributed systems
• Exposure to full-stack development or close collaboration with frontend teams
• Prior experience in a remote-first or highly distributed engineering team