Software Engineer in Test Manager

Summary

Join KnowBe4 as a Software Engineering Manager in Test and lead high-performing teams in developing and implementing scalable testing frameworks. You will collaborate with development teams, recommend solutions to engineering problems, and ensure the reliability of the automation stack. This role requires strong leadership, problem-solving, and communication skills, along with extensive experience in software automation and testing methodologies. KnowBe4 offers a fantastic benefits package including company-wide bonuses, referral bonuses, adoption assistance, tuition and certification reimbursements, and a relaxed work environment.

Requirements

• BS or equivalent plus 3 years technical experience
• 2+ years of experience as a software engineering manager responsible for leading a team of engineers and ensuring the automation of features on large-scale SaaS products
• 5+ years of experience working on and/or building software automation frameworks focused on scalability, consistency, and proper reporting
• 5+ years of experience in Quality roles testing and automating large scale customer-facing systems with sophisticated distributed integrations
• Strong leadership, problem-solving, communication, and collaboration skills
• Ability to build, drive and support automation test strategy. Excellent knowledge of QE automation architecture, methodologies, processes, and tools
• Hands on experience working with both frontend and backend applications as well as multiple testing strategies including Integration, API, performance and load testing, etc
• Strong experience and knowledge of leading automation efforts through the complete SDLC
• Ability to identify areas of automation opportunity and create plans to integrate into those areas through collaboration with Dev leads and PMs
• Ability to collaborate with multi-functional and globally distributed teams
• Strong programming skills with at least one OOP language (Python, C#, etc.)
• Knowledge of continuous integration/continuous deployment (CI/CD) pipelines
• Experience in working on scalable products leveraging AWS (or equivalent) backend technologies like EC2, S3, Lambda, Eventbridge, ECS, SQS etc
• Experience working with containerized applications using Docker, Kubernetes, etc
• Experience with IaC tools such as Terraform, etc
• Expertise in testing tools (e.g., Selenium, Playwright, NUnit, Behave, etc.)

Responsibilities

• Lead high-performing Software Engineer in Test teams that develop automation testing using the KnowBe4 Software Development Lifecycle and Agile Methodologies
• Recommend solutions to engineering problems
• Collaborate with development teams to identify areas where automation can increase both velocity and quality
• Constantly stay on top of industry leading automation and quality standards and trends to promote continuous growth and advancement of the KB4 automation ecosystem
• Ensure the reliability of the automation stack and tests suites while seeking ways to improve self-serving automation

Preferred Qualifications

Training in secure coding practices

Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses
• Relaxed dress code