Software Engineer IV

Summary

Join Sinch, a leading communications company, as a Software Engineer IV and help architect and implement core infrastructure platforms. You will design scalable, reliable systems using Python and Go, collaborating cross-functionally to improve observability, performance, and deployment efficiency. As a technical leader, you will guide architectural discussions, build automation tools, and ensure systems are secure and compliant. You will mentor junior engineers and foster a culture of technical growth. This role requires extensive experience in cloud infrastructure, distributed systems, and large-scale deployments. Sinch offers a competitive salary and benefits package, including comprehensive health insurance, retirement plans, paid time off, flexible remote work options, parental leave, and opportunities for professional development.

Requirements

• 7+ years of professional software engineering experience
• Strong proficiency in Go and Python for building backend services and automation tools
• Proven experience designing, deploying, and operating cloud-native systems (e.g., Kubernetes, service meshes, autoscaling infrastructure)
• Deep understanding of distributed systems, networking, caching, and resilient design patterns
• Expertise in CI/CD pipelines, containerization (Docker), and orchestration (Kubernetes)
• Experience with observability tooling (e.g., Prometheus, Grafana, OpenTelemetry, Datadog)
• Familiarity with Infrastructure-as-Code tools (e.g., Terraform, Pulumi, Ansible)
• Demonstrated technical leadership across engineering teams, especially in the context of shared platforms or infrastructure
• Proven experience mentoring engineers within your team and helping foster a culture of technical growth

Responsibilities

• Design and implement infrastructure systems that support scalability, resiliency, and maintainability across cloud environments (AWS, GCP, or Azure)
• Lead architectural discussions and drive technical decisions for large-scale distributed systems and microservices
• Build tools and services in Python and Go to automate operational workflows, CI/CD pipelines, and deployment processes
• Develop and maintain IaC (Infrastructure as Code) using Terraform, Helm, or similar tools
• Ensure systems are observable, secure, and compliant, incorporating metrics, logs, and alerting into every layer
• Collaborate with product, DevOps, and security teams to ensure platform reliability and velocity
• Provide technical leadership across engineering teams, particularly when working on shared infrastructure, tooling, or services
• Mentor and support engineers on your immediate team, helping them grow in their technical careers and navigate complex challenges

Preferred Qualifications

• Experience with zero-downtime deployments and blue/green or canary rollouts
• Prior work with high-throughput, low-latency systems at scale (millions of users or transactions)
• Contributions to open-source infrastructure tools or frameworks
• Familiarity with compliance frameworks (SOC 2, HIPAA, etc.) in cloud infrastructure
• Hands-on experience integrating with billing platforms like Zuora, including API usage, data synchronization, and operational monitoring
• Degree in Computer Science or equivalent experience

Benefits

• We offer comprehensive market competitive medical, dental, and vision plans
• A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants
• Your mental health is as important as your physical health
• Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants
• Enjoy a generous paid time off program
• We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation
• We offer paid parental leave and family planning support
• Our flexible remote work offerings allow you to work wherever you are the most productive and successful
• It is what you do, not where you work, that matters
• Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice