Software Engineering Manager II

Summary

Join Toast as an Engineering Manager and lead a team of 4-8 software engineers in building impactful solutions for the restaurant industry. You will drive the delivery of software products, collaborate with cross-functional stakeholders, and provide technical guidance. Responsibilities include mentoring team members, participating in hiring, and managing production issues. The ideal candidate possesses 3+ years of experience leading software engineering teams in a SaaS environment, a strong technical background, and excellent communication skills. Experience with AI-powered code assistance is preferred. Toast offers competitive compensation and benefits, including a hybrid work model.

Requirements

• 3+ years of proven experience leading and managing software engineering teams with a track record of shipping reliable, scalable applications in a SaaS environment
• Strong technical background in event based distributed systems, cloud platforms, APIs, and SQL/NoSQL datastores
• Ability to balance technical depth with strong execution, prioritizing effectively in a dynamic environment
• Demonstrated ability to mentor and develop engineers at various career stages
• Excellent communication, collaboration, and interpersonal skills, with the ability to influence stakeholders at all levels
• A strong customer-centric mindset and a passion for building products that solve real-world problems

Responsibilities

• Lead, mentor, and grow a team of 4-8 software engineers, fostering a collaborative and inclusive environment where everyone can thrive
• Drive the end-to-end delivery of software products and features, from planning and design to development, testing, and deployment, ensuring high quality and velocity
• Collaborate closely with Product Management, Design, and other cross-functional stakeholders to define roadmaps, translate business goals into technical strategies, and prioritize initiatives
• Provide technical guidance and oversight, participating in architectural discussions, and ensuring adherence to engineering best practices
• Champion engineering excellence, advocating for robust testing, system performance, maintainability, and operational ownership of services
• Identify and implement improvements in system architecture, development practices, and team workflows to enhance efficiency and effectiveness
• Support the career development of your team members, providing regular feedback, coaching, and opportunities for growth
• Actively participate in the hiring and onboarding of new engineering talent
• Manage production issues and provide technical leadership for incident resolution as needed

Preferred Qualifications

Experience applying AI to enhance software development processes and help deliver value faster for customers. This includes familiarity with tools for AI-powered code assistance (like intelligent code generation and error detection), automated testing, and smart documentation, with a keen interest in leveraging AI to streamline workflows

Benefits

• We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry
• Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs
• Pay Range$155,000 — $248,000 USD
• We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs