Software QA Manager

Summary

Join Testlio's growing team as a Quality Assurance Manager (QAM) and lead a team of Quality Analysts and Testers. This fully remote role, open to those in North, South, or Central America, requires 5+ years of hands-on testing and team leadership experience. You will oversee a cross-regional team, participate in the interview process, ensure efficient onboarding, provide professional support, and manage client escalations. The role involves collaborating with the automation team, analyzing data for reporting, and managing ambiguity. Testlio offers a supportive and inclusive culture, flexible work hours, paid time off, professional development reimbursement, stock options, and an equipment policy.

Requirements

• At least 5+ years of hands-on testing experience and automation, preferably also on mobile platforms
• At least 5+ years of experience in team leadership/management - a great team player with demonstrated collaboration and leadership skills
• Ability to analyze problems, identify practical solutions, and strategically implement them
• Practice continuous learning in the domain of Software Testing, Quality Assurance, (mobile) technology domain, and leadership/management
• Excellent written and verbal communication skills
• Excellent interpersonal skills and influencing ability who can win the confidence of individuals at all levels, both inside and outside of the organization
• Strong time management, problem-solving, task delegation, and prioritization capabilities
• Ability to collaborate cross-functionally and build solid and productive relationships to perform effectively
• Socially open-minded, expressing empathy and consideration for cultural differences
• Ability to work well under pressure and in an environment of constant change
• Flexibility in work hours to support cross-region team

Responsibilities

• Oversees a cross-regional team of full-time Quality Analysts and Testers
• Participate in the interview process and act as Hiring Manager for various QA roles on the team
• Ensure efficient and fluent onboarding to Testlio and set team members up for success
• Provide professional support, guidance, and coaching within your team, including motivating, challenging, energizing, and empowering team members
• Respond to and handle client-side escalations
• Communicate and coordinate daily with the automation team, effectively managing the planned backlog and clarifying functionality requirements
• Collect, analyze, and quantify data to produce clear and insightful reports
• Manage ambiguity and guide the team by establishing clear priorities and timelines

Benefits

• Paid time off
• Reimburse up to $300/yr for learning
• Stock options
• Equipment policy with Testlio contributing to the bulk of the cost with regular equipment update intervals
• Freedom to roam: Testlio is a global company that embraces flexibility while setting standards to help you succeed in a remote environment by having clear expectations for working hours and communication. We honor national holidays in your home nation and provide a generous number of days off, including personal wellness days