RELEX Solutions is hiring a
Solution Analyst

Summary

Join our Business support & testing team in the US as a Solution Analyst and be part of building a success story, playing a key role in our future growth. You will join an ambitious team of smart people; all committed to RELEX’s success.

Requirements

• Strong analytical and problem-solving skills
• Strong understanding of SQL databases and queries. Query Writing for reporting, data manipulation and investigation
• Proactive and result-driven attitude towards work
• Ability to understand SCM systems from both business and IT perspectives
• Excellent communication skills
• Educational background in Industrial Engineering, System sciences, Data Science, Statistics, Information & Service Management, Operations Research, Mathematics, System sciences or other relevant subject expertise
• Strong will to learn how our products operate and deliver world-class service
• Outstanding work ethic and a sense of urgency to resolve issues quickly and efficiently

Responsibilities

• You will analyze and resolve supply chain related and SQL issues our customers and colleagues are facing by using RELEX’s leading-edge technology
• You will provide consulting and support to customers on developing their RELEX system
• You will ensure and support high-quality product development by conducting acceptance testing
• You will conduct analyses and investigations on ad-hoc basis for different internal stakeholders
• You will be working closely with consultants to create customer and product related documentation

Preferred Qualifications

• Previous work experience as an Analyst, Data Scientist etc or in customer service
• Ability to understand code and prior knowledge of databases
• Experience from retail, FMCG/CPG supply chain management, logistics, pricing
• Experience in implementing, or maintaining enterprise-scale software solutions
• Understanding of ITIL best practices for customer support
• Advanced Windows Server Operating System understanding – Domain Controllers, Active Directory, DNS, Server Manager etc
• Basic understanding of networking principals

Benefits

• Competitive compensation
• The choice to work wherever and however you are most productive
• 15 days of paid time off, 12 paid sick days, and 13 company holidays
• Up to 2 paid volunteer and charity days a year
• A generous $500 work-from-home stipend
• Maternity and paternity leave that covers 12 weeks at full pay