Remote Solution Specialist

Summary

The Solutions Specialist role at GHX is a sales position that partners with field sales representatives to develop strategies and provide product support for closing new business. The primary focus is on delivering functional and technical expertise to facilitate the presentation, scoping, and closing of strategic sales opportunities.

Requirements

• 7 + years of Healthcare Supply Chain knowledge
• Bachelor’s degree in business or in a technical field and/or equivalent work experience in technical Product Management, Sales, and/or Engineering
• Experience with various ERP Systems (e.g. Workday, Infor, Oracle Lawson, PeopleSoft, Meditech, SAP)
• Knowledge of MS Office Suite

Responsibilities

• Partners with field sales team to support sales opportunities
• Works closely to define account strategy, pipeline plans and manages sales cycle to gain efficiency and drive presales effectiveness
• Delivers training to the Solutions Specialist and Sales teams
• Onboarding / Training of new sales team members and Solutions Specialists
• Demonstrates a high proficiency in pre-sales roles and methodologies and helps team members refine their craft
• Mentoring of other team members
• Provides ongoing feedback to manager for process improvement and drives process improvement cross functionally
• Demonstrates “voice of customer” by providing ongoing feedback to Product team on improvement opportunities
• Reviews customer operations and performs needs assessment to identify business process improvement opportunities
• Prepares and presents assessment findings to prospects and clients to validate sales opportunity and advance sales based on ROI
• Supports the delivery of the presentations as needed by Sales. May provide phone support to answer industry, MMIS, or data specific questions
• Delivers functional solution demonstrations to persuade clients that a product or service best satisfies their needs in terms of quality, price and delivery
• Responds to functional and technical components of RFI’s and RFP’s to validate decision criteria
• Collaborates with Product Marketing to support lead generation activities and to generate product collateral which supports the sales effort
• Collaborates with Product Management to help drive future product functionality based on customer needs
• Educates and supports field sales to facilitate lead generation
• Builds and maintains a network and up to date specific industry, regulatory and/or product knowledge

Preferred Qualifications

• Familiarity with CRM applications desired
• Sales consulting experience for software solutions
• Experience with GHX products and services is a plus
• Willingness to travel 50%

Benefits

• Health, vision, and dental insurance
• Accident and life insurance
• 401k matching
• Paid-time off
• Education reimbursement