Lead Implementation Specialist, Solutions Architecture

Summary

Join Datacor, a leading provider of software solutions, as a Lead Implementation Specialist. You will lead and execute all aspects of client software utilization, developing and implementing strategies for best practices across diverse industries. This role involves working with stakeholders, designing ERP solutions, evaluating customer needs, coordinating with the development team, troubleshooting issues, and contributing to documentation and training. You will prepare technical and configuration documents and stay updated on ERP trends. The position requires a bachelor's degree or equivalent experience and 2-3 years of ERP software experience.

Requirements

• Bachelor’s degree in business administration, accounting, finance, computer science or relevant area; a combination of education and relevant work experience will be considered
• Minimum 2-3 years’ experience in ERP Software or Utilization
• Excellent verbal and written and presentation skills
• Strong analytical and problem-solving skills
• Strong organizational and project management skills
• Exceptional time management skills
• Superb computer literacy with business software, such as Word, Excel, PowerPoint, Outlook, etc

Responsibilities

• Serve as point of contact for defining solutions for projects across diverse industries
• Work closely with stakeholders across the organization to understand business processes and design ERP solutions that align with organizational goals
• Develop and implement ERP Solutions that align with business needs and goals
• Understanding the key business drivers as well as predicting, identifying, and managing key issues and risk through insights, factual conclusions and advice
• Evaluate customers’ needs and desired workflows to determine most effective ways to configure the application
• Coordinate with development team to ensure accurate implementation of ERP Solutions
• Troubleshoot gaps that arise during normal flow of business to identify root cause and develop short- and long-term action plans to complete the business workflow
• Contribute knowledge to documentation for internal and external development initiatives
• Provide internal technical training and support to enable team members to complete assigned tasks
• Prepare technical design documents and specifications for development
• Prepare configuration documents and specifications for implementation specialist
• Stay updated on the latest ERP trends, technologies and best practices

Preferred Qualifications

Application implementation experience