Instacart is hiring a
Solutions Architect

Summary

Join Instacart's Professional Services team as a Solutions Architect and play a crucial role in owning the technical design and solutioning responsibilities for our enterprise Retailer partners.

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, or a related field
• 1-3 years of experience as a Software Engineer or Architect, with a strong background in solving complex business challenges
• Proficiency in code/scripting/automation (e.g., SQL), and a solid understanding of e-commerce solutions, integration, and API connections
• Exceptional ability to convey technical concepts to non-technical audiences
• Experience interacting with stakeholders at all levels, including Directors and above
• Demonstrated comfort and competence in managing client expectations, handling technical demands, and delivering under tight deadlines
• Strong sense of ownership and ability to navigate complex scenarios, balancing technical and business needs

Responsibilities

• Lead the design and execution of comprehensive solutions, addressing both system and business needs
• Develop solution proposals, drive execution, and ensure successful project launches
• Build and maintain strong relationships with technical and business stakeholders at Enterprise Retailer partners
• Understand their requirements, constraints, and integration needs
• Work closely with Product, Engineering, and Business Development teams at Instacart to ensure alignment and drive successful project outcomes
• Serve as a subject matter expert on Instacart’s platform and external-facing APIs
• Provide deep technical insights and guidance to partners and internal teams
• Develop tools, processes, and documentation to scale partnerships and enhance solution delivery
• Continuously seek ways to improve efficiency and effectiveness
• Address complex business challenges and technical issues, balancing client needs with technical constraints

Preferred Qualifications

• Recent hands-on experience in system design or engineering
• Experience in external-facing or client-facing roles involving technical discussions and product presentations
• Experience leading technical initiatives, guiding projects, and aligning teams
• Understanding of retail systems

Benefits

• Market-competitive compensation
• Flex First remote work policy
• New hire equity grant
• Annual refresh grants