Remote Solutions Architect

Summary

Join Smartcat, a dynamic Series C company growing at 130% YoY, as a Technical Presales Engineer to leverage our Language Deliver Platform and deliver technical solutions that meet the unique needs of our clients.

Requirements

• Strong technical presales experience, ideally within a SaaS environment
• Advanced technical skills, including the ability to understand and troubleshoot complex technical problems and to design and implement custom solutions
• Strong research and analytical skills, with the ability to identify and analyze technical challenges and opportunities
• Excellent communication skills, including the ability to communicate technical concepts and solutions to both technical and non-technical stakeholders
• Strong negotiation and influencing skills, with the ability to manage client expectations and to effectively persuade stakeholders
• Excellent teamworking skills, with the ability to collaborate effectively with colleagues and clients in a fast-paced, dynamic environment
• A data-driven approach with the ability to justify decisions using concrete metrics
• Integrity and full commitment
• Growth mindset
• Readiness to work in a highly intense startup environment requiring extreme focus, a strong sense of ownership, and persistence to breakthrough
• Openness to constructive feedback and the opinions and ideas of others

Responsibilities

• Within the first three months you will become familiar with the product and its capabilities, as well as the technical challenges and requirements of our clients
• You will work with our sales teams to engineer value for our customers, identify customer pain points that can be solved through our technology and the best localization processes
• You will support technical sales processes and help close deals, providing quotes and proofs of value (POVs) sometimes outside the product's current capabilities
• You will work with our clients to produce SOWs and ensure the best client onboarding for our customers
• You will also be expected to provide regular feedback to our product teams on our clients' needs and opportunities for innovation