Solutions Architect

Summary

Join Kiddom as a Solution Architect and utilize your K-12 educational expertise to develop customized sales presentations, build relationships with key decision makers, and support customer journey from pre to post sales.

Requirements

• 10+ years of K - 12 education experience including school and district level experience
• 5+ years of experience selling and/or supporting ed tech sales
• School Principal and/or district level curriculum director background preferred
• Ed Tech-savvy and capable of learning our product
• Enthusiastic and passionate able to work strategically and independently
• Master’s degree preferred

Responsibilities

• Develop customized Kiddom product demonstrations with a focus on how Kiddom facilitate curriculum implementation to new and existing customers at the district and state level in a variety of contexts that support closing business such as (informal sales presentations, RFP’s State Level Adoptions, Conferences, Webinars, Customer Trainings, Quarterly Data Summaries)
• Support retaining existing accounts while ensuring a high level of customer happiness by providing product implementation support
• Manage and support customer relationships and product expectations and implementations
• Support Account Executives in developing rapport with customers by communicating through email, phone, website live chat, and video conferencing to drive sales, answer product questions, and onboard customers
• Engage prospective schools and districts using a deep understanding of product knowledge
• Participate in K-12 trade shows, conferences, and other marketing activities
• Work collaboratively with marketing and product teams to Identify content gaps and work with them to prioritize and develop those materials

Benefits

• Competitive salary
• Meaningful equity
• Health benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance
• 10 paid sick days per year
• Unlimited vacation time policy (subject to internal approval). Average use 4 weeks off per year
• Paid family leave after birth/adoption of caretakers and minimum of 16 paid weeks for birthing parents. Meant to supplement benefits offered by State