Solutions Architect

Summary

Join OpenAI's Applied Engineering team as a Solutions Architect, partnering with strategic public sector customers. You will guide customers through application development, delivery, and scaling, working on-site and contributing to all aspects of the solution. This role requires deep technical expertise, strong communication skills, and the ability to manage complex projects. Based in Washington D.C. or San Francisco, CA, this position involves travel to customer sites. You will leverage your Python and Javascript skills to prototype solutions and contribute to product features. Success in this role requires a collaborative approach, high horsepower, and the ability to thrive in dynamic environments.

Requirements

• Hold an active US security clearance
• Have 8+ years of technical consulting (or equivalent) experience
• Are proficient in Python and Javascript

Responsibilities

• Deeply embed with our most strategic public sector customers, serving as their technical thought partner in ideating and building novel applications on our API
• Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value
• Experiment and prototype solutions with and for your customers
• Forge and manage relationships with our customers’ leadership and stakeholders to ensure their application’s successful deployment and scale
• Validate, synthesize, and deliver high-signal feedback to the Product and Research teams
• Use your expertise in programming with Python and Javascript to prototype initial solutions and contribute back durable product features

Preferred Qualifications

• Built and/or delivered prototypes on top of our API platform
• Led complex technical projects and programs with many stakeholders
• Can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API
• Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done to ensure both your team and our customers succeed
• Have a humble attitude and an eagerness to help others with empathy
• Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize
• Thrive in dynamic environments and can navigate ambiguity with ease