Summary
Join Planet's Pre-Sales and Services team as a Solutions Architect and leverage your expertise in remote sensing and geospatial technologies to empower customers. You will work with diverse users, understanding their needs and applying creative solutions to help them utilize Planet's platform effectively. This full-time, remote position, based in the US, involves collaborating with project teams, building software tools, and championing Planet's products through training and presentations. You will play a key role in the customer success lifecycle, from initial scoping to project delivery. The ideal candidate possesses strong problem-solving skills, a passion for Planet's mission, and a relevant degree with 4+ years of experience.
Requirements
- Degree in GIS, Computer Science, Remote Sensing, Geography or a related field
- 4+ years of relevant work experience
- Experience working in a technical geospatial or remote sensing role
- Experience contributing ideas for new applications and processes that can improve operations
- Programming ability with Python to process imagery, manipulate vector data, and interact with APIs to build data pipelines
- Expertise with QGIS, ArcGIS, GDAL or other common geospatial software
- Ability to quickly learn unfamiliar systems & code bases
- Ability to debug & triage complex problems is outstanding
- Familiarity with cloud-computing platforms (e.g. GCP, AWS, etc.)
- Ability to run workshops or training sessions with users
Responsibilities
- Apply your expertise in remote sensing and geospatial technologies to help Planet’s Services customers be successful in their adoption of the Planet Platform
- Understand and align Services project development to your customer’s business and technology strategies
- Build software tools, proof of concept and sample applications, and continuously improve the applications that customers and developers experience using Planet’s APIs and analytics endpoints
- Help own the customer success lifecycle for Services engagements, from scoping and discovery, to project execution and delivery
- On any day, you may find yourself writing requirements documents, applying your expertise in data analytics, collaborating with software engineers, leading a training event, or delivering solutions to a client
- Champion Planet’s products and offerings in-person and via online assistance by providing training, presenting at conferences, writing technical tutorials, and publishing articles and videos
- Collaborate with Sales to help close business opportunities, growing Planet’s customer base and usage of Planet data across vertical markets
- Interact and engage with users in Planet’s Education and Research program to source novel customer applications and unique insights
Preferred Qualifications
- Working knowledge of JavaScript and its mapping libraries (OpenLayers, Leaflet, ArcGIS API for JavaScript)
- Experience with large scale data manipulation (Pandas, Geopandas, SQL, NoSQL, etc
- Experience with Javascript web development frameworks (e.g. React)
- Experience with machine learning algorithms applied to geospatial data
- Google Earth Engine or Geospatial ML with Amazon Sagemaker and their SDKs
- Ability to pick up new technologies quickly and explain them to customers
- Experience with building analytical products from complex datasets
Benefits
- Comprehensive Medical, Dental, and Vision plans
- Health Savings Account (HSA) with a company contribution
- Generous Paid Time Off in addition to holidays and company-wide days off
- 16 Weeks of Paid Parental Leave
- Wellness Program and Employee Assistance Program (EAP)
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
- Tuition Reimbursement and access to LinkedIn Learning
- Equity
- Commuter Benefits (if local to an office)
- Volunteering Paid Time Off
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