Solutions Engineer

Summary

Join HashiCorp's Solutions Engineering team as a pivotal force in shaping enterprise cloud adoption globally. As a Solutions Engineer, you will drive technical excellence, provide strategic guidance, and play a key role in customer success. You'll partner with sales executives, support the entire customer journey, and serve as a trusted technical advisor. This role requires deep technical understanding of cloud infrastructure, DevOps, and HashiCorp products, along with strong communication and problem-solving skills. The position offers the opportunity to work remotely in Germany or in a hybrid capacity in Madrid, Spain. You will be responsible for leading customer accounts through the technical journey, building value-driven solutions, and ensuring successful product adoption and expansion.

Requirements

• Fluency in English and German
• Located in Germany or Madrid, Spain
• 2 to 3 years in a technical pre-sales, solutions engineering or equivalent customer-facing role
• Deep technical understanding of cloud infrastructure, DevOps practices, and multi-cloud operations. Familiarity with automation, orchestration, and security concepts
• Proven experience with one or more HashiCorp products (Terraform, Vault, Consul, Nomad) or comparable tools
• Capable of aligning technical solutions to customer business objectives and quantifying the impact of HashiCorp solutions on business outcomes
• Strong verbal and written communication skills, with an ability to explain technical concepts to non-technical stakeholders
• An eagerness to tackle challenges and devise creative solutions
• Experience working well in a highly dynamic team environment that focuses on providing above-industry standard customer service. Proven ability to work cross-functionally with teams such as Product Management, Engineering, and Customer Success
• A desire to grow technical skills and knowledge of HashiCorp products
• Ability to travel as needed, with domestic and occasional international travel required

Responsibilities

• Serve as a technical advisor and guide for customer accounts. Take ownership of the customer’s technical journey from early discovery through adoption and expansion
• Demonstrate the value of HashiCorp’s solutions by connecting them to customer business priorities, challenges, and outcomes. Act as a key contributor to technical validation
• Serve as a trusted advisor to aligned accounts, technical teams, and business stakeholders throughout the customer lifecycle
• Assist with the discovery phase, cadence calls, roadmap sessions, and customer office hours
• Facilitate product evaluations, proofs of concept (PoC), and project rollouts to ensure that HashiCorp solutions meet the customer’s success criteria
• Influence decisions by showcasing your strong communication skills through effective presentations, demos, technical engagements, and workshops
• Seek to expand within current product lines and promote the adoption of multi-product integrated solutions
• Establish and maintain a deep understanding of the HashiCorp portfolio, the partner ecosystem, and the competitive landscape

Preferred Qualifications

• Knowledge and understanding of key industry certifications (e.g., AWS, Azure, Google Cloud, DevOps)
• Bachelor’s degree in Computer Science, Engineering, or related technical field
• Experience leading Proof of Value (PoV) engagements and scoping technical success criteria
• Full-stack experience working with the HashiCorp portfolio (Terraform, Vault, Consul, Nomad) or equivalent technologies