Enterprise Solutions Engineer

Summary

Join Crunchbase as an Enterprise Solutions Engineer and become the go-to technical expert supporting the Revenue Organization, driving impact across the customer lifecycle. Bridge the gap between complex technical capabilities and business outcomes, serving as a trusted advisor for enterprise clients. This role demands strong fluency in data systems, APIs, and CRM tools, along with an AI-first mindset. You will lead technical product demonstrations, design and execute proof of concepts, create technical documentation, generate data exports, and support customer success teams. Internal responsibilities include technical troubleshooting, process optimization, implementing internal tech tools, and providing technical training. Leverage AI tools to automate tasks and improve workflows. Crunchbase offers a remote-first policy, competitive salary and equity, generous PTO, and comprehensive benefits.

Requirements

• 6+ years of experience as a Solutions Engineer, Sales Engineer, or Technical Account Manager in B2B SaaS
• Deep understanding of APIs and data workflows — able to read API documentation, make calls using tools like Postman, and write basic scripts to automate or demonstrate use cases
• Strong working knowledge of Salesforce with ability to speak confidently about integrations, workflows, and common technical challenges
• Basic proficiency in scripting languages (JavaScript or Python) to support API testing, demos, and automation, with experience using SQL for basic querying and data analysis
• Excellent communication skills with ability to explain technical concepts to non-technical stakeholders, including executives, sales reps, and customers
• Experience supporting both pre-sales (demos, proof of concepts) and post-sales (onboarding, adoption, troubleshooting) initiatives
• Hands-on experience with AI platforms and tools such as OpenAI, Anthropic, or similar LLM providers to drive efficiency
• Understanding of AI ethics, responsible AI practices, and regulatory compliance (GDPR, CCPA) as they relate to AI implementations

Responsibilities

• Lead compelling technical product demonstrations that clearly showcase Crunchbase's platform value to enterprise prospects
• Design and execute hands-on proof of concepts (POCs) to help prospects test our data, workflows, and integrations
• Complete technical documentation including RFPs and security questionnaires that win enterprise deals
• Generate tailored CSV data exports and technical solutions for customers and prospects
• Support Customer Success and Experience teams with customer onboarding, adoption strategies, and technical troubleshooting
• Provide deep product expertise on our data architecture, API capabilities, and CRM integrations
• Assist the Revenue Org with internal technical troubleshooting and process optimization
• Implement internal tech tools that improve team efficiency (e.g., Gong, automation platforms)
• Enable the Revenue Org through internal training sessions on technical topics, discovery methods, and product capabilities
• Leverage AI tools and machine learning to automate repetitive tasks and improve workflows for both customers and internal teams

Preferred Qualifications

• Experience with prompt engineering, fine-tuning, or working with large language models (beneficial)
• Familiarity with AI/ML APIs, model deployment, and integration patterns (plus)
• Experience with Snowflake, Databricks (plus)
• Hands-on experience with GTM tools like Outreach, Gong (plus)

Benefits

• Competitive salary and equity in the form of stock options
• Remote first policy
• Generous Reimbursement policy for learning and development activities
• Monthly Wellness stipend
• 14 weeks of fully-paid time off for various life situations (like welcoming a new born or caring for family)
• Flexible Paid Time Off (PTO)
• 22 Holidays in 2025
• Volunteering Paid Time Off
• Incredible medical, vision and dental benefits for employees and their families (including PPO, HDHP, and INO plans)
• 401(k) and Roth plans, and free annual financial adviser check-in
• Monthly internet stipend
• Work from home allowance to purchase furniture for your work from home space
• Matching charity contributions for our Townhall awards