Solutions Engineer

Summary

Join HubSpot's NAM Mid-Market Solutions Engineering team as a Solutions Engineer. Collaborate with sales and other stakeholders to drive complex sales involving multiple teams. Leverage technical and business acumen to solve complex problems and consult customers. Lead technical pre-sales conversations, manage deal pipelines, and provide product feedback. Mentor fellow SEs and contribute to global initiatives. This role requires strong communication, technical understanding, and business acumen.

Requirements

• Fluency in English
• 2+ years of Pre-Sales Engineer, Solutions Engineer experience preferred, or for example as a Pre-Sales Consultant, or as an Implementation, Onboarding or Technical Consultant or in a technical sales role. Experience with SaaS & cloud-based software is a must
• Ability to conceptually understand and explain technical concepts and overall technologies in simple terms, such as how an API and backend/front end systems work
• Strong business acumen and ability to consult customers/prospects on their strategic challenges
• Strong communication skills and ability to manage both internal and external stakeholders. Able to “read between the lines” and adapt communication contextually to your audience
• Comfortable adapting to an ambiguous and ever-changing environment and creating the structure and processes needed to prioritize and manage your workflow

Responsibilities

• Work as a strategic partner with our Account Executives to drive forward a complex, multi-phase team sale involving stakeholders from Sales, Solutions Partners, Security, Customer Success, and occasionally Business Strategy, Product, Executive Sponsorship, and others
• Use your blend of technical and business acumen to analyze complex use cases and find elegant, creative solutions to people, business and technology problems
• Lead and drive technical pre-sales conversations around integration and data migration
• Consult our customers/prospects on their business challenges and how HubSpot can provide solutions to those challenges
• Proactively manage and prioritize a pipeline of deals to support the performance of the sales team, and strategize with our Account Executives to support those deals from discovery to closing phase
• Provide valuable feedback to our product team by being the voice of the prospect
• Coach the sales teams on HubSpot’s functionalities to help come up with strategic value oriented solutions for our prospects
• Collaborate with other SEs across the globe on local, regional and global initiatives and projects
• Mentor fellow SEs to elevate and support the growth of the team

Preferred Qualifications

• A team player who loves autonomy in their role with great collaboration and communication skills
• Someone who is curious, eager to learn and open to admitting mistakes #growthmindset
• Someone who exemplifies HEART
• Someone who is great at time management
• A problem solver with a consultative and strategic mindset
• Someone with a business and value-oriented mindset

Benefits

• At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers
• If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding
• If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections
• If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements