Solutions Engineer

Summary

Join Jungle Scout's Product and Technology team as a Solutions Engineer - Data Cloud and build impactful data solutions connecting technology, data, and customer needs. This remote-first position, based in Canada (excluding Quebec) within the PST-EST time zones, requires 3+ years of customer-facing data solution experience. You will support various teams, present technical solutions, build data solutions, and collaborate with engineering and data teams. The role involves creating reports and dashboards, managing customer timelines, and contributing to onboarding materials. Bonus responsibilities include collaborating on data delivery pipelines. Jungle Scout offers competitive compensation, flexible time off, comprehensive benefits, and paid parental leave.

Requirements

• Customer-Facing Data Expert. You have 3+ years of experience working directly with customers to implement or integrate data solutions
• Experienced Data Integrator. You bring extensive hands-on experience with data integration, analysis, and building pipelines
• Creative Problem Solver. You love digging into complex challenges and designing practical solutions that make sense
• Strong Communicator. You can explain data concepts clearly to non-technical stakeholders and collaborate across teams
• Skilled in SQL and Python. You write clean, efficient SQL and use Python for data automation and analysis
• Tech-Savvy. You’re comfortable working with modern data stacks—data lakes, cloud warehouses, BI tools, and integration platforms
• Reliable Multi-Tasker. You’re able to manage multiple projects and timelines with strong attention to detail
• Customer-First Thinker. You stay focused on how your work delivers value and insights to customers
• Quality-Oriented Contributor. You hold a high bar for your work and take ownership of its impact
• Continuous Improver. You embrace feedback, raise standards, and push for better ways of working
• Expertise in SQL for data analysis
• Experience with Python for data analysis and automation
• Experience building and troubleshooting ETL and data pipelines
• Experience working with Data Lakes (S3/Glue preferred)
• Experience with modern data warehouses like Snowflake, Redshift, BigQuery
• Experience with reporting infrastructure (Tableau, PowerBI, Looker, etc)
• Experience with common data integration patterns and systems (FTP, S3, Snowflake, GCP Filestore, Azure Blog Storage)
• Experience with a BI Tool (Tableau, Looker, PowerBI, etc)

Responsibilities

• Support Product, Customer Success, Professional Services on customer calls to understand core needs and develop solution specifications
• Present technical solutions to non-technical stakeholders
• Build data solutions from a provided specification
• QA a custom dataset that you’ve built for a customer
• Collaborate with engineering and data teams as needed to resolve questions; troubleshoot an anomaly in the data a customer is receiving
• Create queries, reports, and internal dashboards to illustrate the value of Jungle Scout’s data for sales enablement
• Collaborate with Customer Success, Customer Support, and Professional Services to manage customer timelines and support onboarding processes
• Support the creation of onboarding guides, FAQs, queries, and other materials to accelerate customer enablement
• Connect with the team through a combination of scrum meetings and Slack updates
• Collaborate with with engineering and data teams to create delivery pipelines for custom data

Preferred Qualifications

Experience in Ecommerce

Benefits

• The BEST team . You’ll work alongside the smartest, most passionate, and kindest humans day in and day out making work fun
• A growth culture! We have tons of opportunities for you to elevate your skills and take you to that next step; we are here to help you find the ones that matter most to you through exposure and training
• Ability to make impact! Although it’s a highly collaborative culture, team members are empowered to work autonomously and take extreme ownership of their work. You'll have the opportunity to truly make a difference and impact our customers
• Competitive compensation packages! We structure our compensation packages to reward our team members' contributions to our company's success - you’ll have a bonus tied to performance and will be invested into our long-term success with Equity
• Flexible Time Off. With our generous PTO and recognition of local holidays, escape to the beach, recharge mentally, or use your Volunteer Time Off (VTO) to give back through volunteering
• Comprehensive Health Benefits & Retirement Program. We offer comprehensive healthcare and retirement matching plans for eligible employees
• Paid Parental Leave Policy . Jungle Scout values the importance of family and offers a paid parental leave that provides the support and flexibility you need to embrace this special time in your life. We also offer a ramp-back period for a seamless transition for you and your family