Solutions Engineer

Summary

Join Polar Analytics, a rapidly growing data platform for consumer brands, as a Solutions Engineer. You will play a pivotal role in building the semantic layer that transforms raw data into actionable insights, directly impacting sales and customer success. This role demands end-to-end ownership, from designing compelling proofs of concept to leading implementations and identifying expansion opportunities. You will work closely with sales, product, and customer success teams, leveraging your technical expertise to drive revenue and improve customer satisfaction. The ideal candidate possesses a strong technical foundation, thrives on customer interaction, and is committed to delivering high-quality work. This is a high-impact, high-ownership position where your contributions directly shape the company's direction and customer success.

Requirements

• You think in systems and code fluently - Strong technical foundation with ability to write SQL, architect integrations, and choose the right technology for each challenge
• You thrive on direct customer interaction - Natural ability to translate complex technical concepts into clear business value while turning customer feedback into prioritized development work
• You sprint but never ship half-baked - Bias toward action with unwavering commitment to quality, ensuring every implementation meets both timeline and excellence standards
• You want strategic influence - Seeking a role where data, product, and revenue decisions intersect, with direct input on company direction and customer success

Responsibilities

• Own the semantic layer for commerce agents - Build the unified data model that turns raw Shopify, ad, and retention data into the language that AI agents understand, creating consistent metrics and business logic across every store and channel
• End-to-end impact from pre-sale to expansion - Design compelling proofs of concept that accelerate our sales cycle, then lead implementations that hit time-to-value in weeks while identifying expansion opportunities
• High-leverage, high-ownership environment - Write SQL, architect integrations, and sit shoulder-to-shoulder with revenue leaders where your technical decisions directly impact retention and LTV
• Strategic seat at the table - Work at the critical intersection of data, product, and revenue where your insights shape both customer success and product development
• Drive $1M ARR per quarter - Own the technical close for high-value deals through compelling demonstrations, custom proofs of concept, and seamless technical implementations
• Launch successful features monthly - Collaborate with Product to translate customer needs into shipped features, using direct customer feedback to influence roadmap priorities
• Build power user networks at top logos - Cultivate deep technical relationships with key stakeholders at enterprise accounts, turning them into advocates and expansion opportunities
• Partner with the CS team on deal nurturing - Work closely with Customer Success to identify upsell opportunities, resolve technical challenges, and ensure long-term customer satisfaction

Benefits

• 5 weeks of vacation
• Competitive salary & equity
• Latest MacBook
• Remote Office Upgrade budget to spend in your first year to ensure you have the best environment possible to work in
• Private Health Insurance – Based on your location
• Company-Wide Offsites Every 6 Months – Align on vision and strengthen our team bonds