Specialist, Home Insurance

Summary

Join Jerry.ai, a pre-IPO startup, as their founding Specialist, Home Insurance. This role involves building and scaling a new home insurance product, requiring expertise in home insurance to guide product research and development. You will collaborate with various teams, including product, engineering, and operations, and work closely with executive leaders. The position demands deep industry knowledge, operational attention to detail, and strategic thinking. You will ensure the quality and reliability of the home insurance experience, support underwriting accuracy and sales efforts, and contribute to the company's growth. This is a big investment for our business to expand into the home insurance market so you will also work very closely with our executive leaders and founders.

Requirements

• 4+ years of underwriting or operations experience in home insurance at a top home insurance carrier or insurtech company
• Strong sense of ownership — you're not just here to maintain the status quo; you're here to help us grow and improve
• You obsess over the details because you know that’s the difference between good and great for both our customer and for our business
• You can effortlessly explain complex insurance topics to a wide range of audiences

Responsibilities

• Partner with Product, Data, and Engineering to build and maintain lovable home insurance product flows
• Research and provide strategic recommendations on home insurance product offerings, especially for products subject to complex regulatory requirements
• Support agents with product knowledge and training, resolve underwriting issues, and partner with agent leadership to identify opportunities and develop targeted training to enhance sales effectiveness
• Lead regular quality reviews of the customer experience, proactively identifying opportunities for optimization—and partnering with Product and Operations to implement them
• Stay on top of home insurance market trends, carrier strategies, and regulatory shifts to inform product and business decisions

Preferred Qualifications

Prior experience weathering a scrappy startup is a bonus!

Benefits

• Competitive compensation and benefits
• Remote-friendly with flexibility and ownership