Specialist, HR Local Representative

Summary

Join GoGlobal as a Human Resources Generalist and provide comprehensive HR support to U.S. employees. Manage employee onboarding, terminations, and benefits administration, ensuring compliance with all relevant regulations. Maintain HR systems, collaborate with payroll and other departments, and support employee expense reimbursements. Oversee leave of absence programs and stay updated on changes in employment law. Build positive relationships with employees and prepare various HR-related documents. This role requires strong communication, organizational, and problem-solving skills.

Requirements

• Minimum of 2-3 years of experience in U.S. human resources roles
• Solid understanding of U.S. employment law and employee relations, with knowledge of federal, state, and local compliance requirements
• Fluency in English required; Spanish proficiency is a plus
• Proficiency in Microsoft Office Suite (Word, Excel, Teams) and SharePoint
• Demonstrated experience utilizing HR software systems (e.g., ADP Workforce Now, Paychex, or similar) for employee data management and benefits administration
• Excellent organizational skills and strong attention to detail
• Strong interpersonal and communication skills, with the ability to engage effectively at all organizational levels
• Proactive mindset with empathy and responsiveness to employees’ needs
• Positive attitude with flexibility to adapt to changing priorities and work demands
• Self-motivated, trustworthy, and capable of managing confidential information with discretion
• Bachelor’s degree in Human Resources, Business Administration, or a related field (PHR or SHRM-CP certification a plus)
• Experience working in a multi-state environment or supporting a distributed workforce across the U.S
• Familiarity with leave administration under the Family and Medical Leave Act (FMLA) and state-specific leave laws
• Prior experience supporting payroll coordination or working closely with payroll teams

Responsibilities

• Serve as the primary point of contact for U.S. employees’ HR-related inquiries and support, ensuring exceptional customer service, timely issue resolution, and escalating matters to other departments for collaborative solutions
• Manage the onboarding process for all new employees, ensuring compliance with federal, state, and local employment regulations
• Process employee terminations, mutual separations, and resignations in accordance with U.S. employment laws and company policies
• Update and maintain internal HR systems and controls to ensure accuracy and data integrity
• Support employee benefits administration, including coordinating benefits enrollment, processing changes, and communicating with benefits vendors
• Collaborate with the payroll team to ensure timely and accurate processing of onboardings, terminations, salary adjustments, and vacation/PTO reporting for each payroll cycle
• Follow up with Sales and Account Managers regarding the status of new onboardings
• Work closely with the regional HR department to ensure onboarding forms and documents are updated and compliant
• Provide support for the employee expense reimbursement process as needed
• Process and manage employees’ electronic timeclock hours and timesheets, when applicable
• Oversee vacation and paid time off (PTO) tracking across multiple systems, ensuring accurate accruals and compliance with applicable state leave requirements
• Manage leave of absence programs, including sick leave, family and medical leave (FMLA), parental leave, and other statutory leaves
• Build and maintain positive, trustworthy relationships with employees throughout their employment lifecycle
• Stay up to date on changes to federal, state, and local labor laws, tax regulations, and HR-related legislation, maintaining documentation to ensure compliance and assisting with annual HR compliance reviews
• Prepare HR-related documents such as employment agreement addendums, employment verification letters, and other required documentation
• Collaborate with internal teams, including account management, payroll, legal, and compliance, to ensure accurate and consistent HR practices

Preferred Qualifications

• Experience supporting Canadian HR operations is a plus
• Bilingual proficiency (Spanish or French) is a strong advantage
• Experience supporting cross-border HR operations (U.S. and Canada)
• Background in employee engagement initiatives or employee experience programs

Benefits

Fully remote work, and hybrid options in some countries