Spontaneous Applications

Summary

Join D-EDGE, a leading hotel distribution technology provider, and be part of a dynamic team that helps hotels develop their online visibility and sales. As a subsidiary of the Accor group, D-EDGE simplifies the life of independent hotels and hotel chains alike. With a global network of 500+ partners, D-EDGE's ever-expanding ecosystem is a positive place to do business and grow.

Requirements

Must be able to handle any type of support requests on how to use our products and manage technical requests both to find the origin of the problem and to solve it, within the limits of their capabilities and available tools

Responsibilities

• Handle any type of support requests on how to use our products and manage technical requests both to find the origin of the problem and to solve it, within the limits of their capabilities and available tools
• Escalate to levels 2 and 3 when necessary

Benefits

Equal opportunity employer