Sr. Account Executive

Summary

The job is for a Strategic Account Executive at Axon, responsible for selling TASER products to major law enforcement agencies. The role requires managing revenue, developing client relationships, executing account strategy, and ensuring customer satisfaction. The employee will be based remotely in the Central or Southwestern region of the United States and must travel 50-65% of the time.

Requirements

• Bachelors degree or equivalent years of experience
• 5+ years of demonstrated successful customer facing sales experience managing complex processes
• 2+ years managing a book of business of major-sized / large enterprise level customers and consultative sales experience
• Data management experience using Salesforce (preferred) or similar CRM
• Understanding of Virtualization and Cloud technology
• Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
• Able to travel ~60% (2-3 days a week on the road) including possible overnight travel

Responsibilities

• Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve Axon’s strategic objectives
• Develop and maintain client relationships to ultimately drive revenue growth
• Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
• Cultivate customer relationships and ensure effective service delivery to accounts
• Focus on customer's satisfaction, know the customer’s business and workflows, develop proper contact network within accounts
• Support execution of strategy at the account level
• Work with and bring in experts/specialists where required
• Oversee all account activities
• Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
• Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
• May provide customer product training as necessary

Preferred Qualifications

• 2+ years experience selling SaaS technologies highly preferred
• Startup experience & some vertical experience
• Law Enforcement / Public Safety experience highly preferred

Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices