Matterport is hiring a
Sr. Collections & Billing Operations Analyst

Summary

The job description is for a Collector FTE who will contribute or own financial accounting duties related to hardware and SaaS sales. The ideal candidate has relevant experience in Collections, Accounts Receivables, Customer Service, or Order Entry and should have a Bachelor’s degree in Accounting or equivalent experience.

Requirements

• Bachelor’s degree in Accounting or equivalent 2 to 5 years of experience in billing and collections
• Prior experience with NetSuite and Salesforce (Zuora is a plus)
• Analytical and problem-solving skills
• Intermediate level Excel (pivot tables, v-lookups, account reconciliations and macros)
• Excellent interpersonal communication skills, both written and verbal, with the ability to interact with a variety of functions across the organization

Responsibilities

• Follow up with customers regarding all invoice issues through Salesforce cases
• Ensure timely follow-up and resolution of internal and external inquiries
• Contact customer regarding their past due balance
• Update collections notes and status to ensure cash forecasting is accurate
• Process credit memos and refund requests, ensuring proper approval are in place
• Prepare collection analysis and key metrics on a weekly basis
• Manage customer specific web portal requirements including daily invoice uploads
• Perform month end close related activities, including preparing journal entries, reconciliations, flux analysis, and related reporting and disclosures

Preferred Qualifications

Experience with international accounting operations is preferred

Benefits

• Comprehensive health plans – 100% of premiums covered for employees & 88% of dependent premiums for US employees
• Flexible Time Off for Exempt Employees/Generous PTO plan for Non-Exempt Employees – Take time to rest, relax and explore! Plus we offer Summer Fridays!
• 401k, Company ownership in the form of RSU’s & ESPP Program