Remote Sr. Engagement Delivery Lead

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Logo of Servant

Servant

πŸ“Remote - United States

Job highlights

Summary

The job is for a Senior Engagement Lead at Servant, a virtual company that empowers mission-driven leaders in faith communities through digital transformation. The role involves leading client projects, strategic project management, communication, quality assurance, financial responsibility, and team stewardship.

Requirements

  • 10+ years of experience in project management, client services, or a related leadership role
  • Proven track record of successfully managing complex client projects and delivering exceptional results
  • Excellent organizational and communication skills
  • Remote position

Responsibilities

  • Lead and inspire project teams, providing guidance and mentorship to deliver exceptional results
  • Collaborate with clients to deeply understand project needs, objectives, and challenges
  • Develop and execute strategic project plans to meet and exceed client expectations
  • Represent the company in client interactions, negotiations, and strategic decision-making
  • Ensure clear and effective communication between internal teams and clients
  • Oversee the successful delivery of projects, ensuring adherence to timelines and objectives
  • Conduct regular assessments and implement improvements to enhance client satisfaction
  • Collaborate with the sales team in identifying growth opportunities and expanding client relationships
  • Monitor and report on financial performance related to project engagements
  • Foster inner team dynamics ensuring positive client experience
  • Foster a collaborative and customer-focused culture within the teams

Preferred Qualifications

  • Experience in a virtual or remote work environment
  • Familiarity with digital transformation and change management
This job is filled or no longer available

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