Senior Manager, Product Design - Shopping Experience

Summary

Join Instacart's Design Team as a Product Design Sr Manager and shape the digital grocery shopping experience. Lead a team of designers, focusing on crafting performant and user-friendly experiences across multiple platforms. Collaborate with cross-functional leaders to define product strategy and vision. Maintain a balance between the needs of the four-sided marketplace ecosystem (consumers, shoppers, retailers, and advertisers). This role prioritizes design craft and building a supportive design culture. The position offers a competitive salary and benefits package, including remote work flexibility and equity grants.

Requirements

• You bring exceptional clarity and vision to identifying opportunities and framing problems
• You are a leader who loves to engage directly in the design and craft work as much as you like developing and growing talent capabilities on your team
• You have a remarkable ability to set and evolve the vision of a product experience through your strategic storytelling, problem driven frameworks, insight gathering, eye for visual design languages and interactive design craft
• You have set new standards around design in your previous work and can demonstrate major shifts in quality, capabilities and perspective from your team
• Deep understanding for how to motivate design work through explorations, concept development, and creative directions that draft off a core brand design system
• Operationally effective at structuring and managing existing roadmaps and future horizon planning with comfort in adjusting to pivots or new opportunities that might influence a defined plan
• You are an expert at setting up rituals and rhythms for a design team - ones that drive a nurturing culture for growth and for ensuring razor sharp clarity of focus and priority
• You lead with clarity and vision, and you can motivate others to deliver excellent results while keeping them fulfilled and growing in their craft
• Reliable self-starter who can provide direction to teams and designers at a 40,000 ft. level and at a pixel-level (whichever is most needed in the moment)
• Track record of influencing product and engineering functions to keep user problems top-of-mind and invest in holistic, future-friendly solutions
• 10+ years of experience in consumer facing digital product design work - ideally with brand-driven, retail or commerce products
• 4+ years of managing multi-discipline teams of 5 or more
• You foster collaboration, growth, and inclusivity within your team, empowering designers to contribute their best work toward a shared vision

Preferred Qualifications

• You love to study and design for consumer behaviors with a specific interest in consumerism, retail, nutrition, food and evolving cultural norms
• You believe in the power of brand, a well-articulated point of view, and the necessity of driving measurable business outcomes
• A deep love and bias for designing products that blend interaction design with brand identity, visual design language and content design
• All designers and leaders are as sensitive to visual design as they are to system and interaction functionality

Benefits

• Remote work, flexible hours
• Equity grants