SRE Engineer

Summary

Join Pango Group as a Site Reliability Engineer (SRE) and play a crucial role in maintaining the reliability, availability, and performance of our systems and applications. You will collaborate with development and operations teams, implement best practices, automate processes, and ensure scalable infrastructure. Key responsibilities include system monitoring and incident response, automation and infrastructure as code implementation, performance optimization, collaboration with development teams, documentation and reporting, disaster recovery and backup planning, and adherence to security best practices. This role offers the opportunity to solve real customer problems, see your impact daily, and accelerate your career in a fast-paced, growth-oriented environment. Pango Group is committed to inclusivity and providing a welcoming work environment.

Requirements

• Bachelor’s degree in Computer Science, Engineering, related field, or equivalent experience
• Proven experience in a Site Reliability Engineering, DevOps, or related role
• Strong knowledge of cloud services (AWS, Azure, Google Cloud) and container orchestration (Kubernetes, Docker)
• Proficiency in scripting languages (Python, Bash, ansible, etc.) and experience with CI/CD tools (Jenkins, GitLab CI/CD, etc.) and infrastructure as code tools (Terraform, Ansible)
• 3+ years of proven track record with production monitoring using Prometheus, ELK, Grafana and OpsGenie/PagerDuty
• 3+ years of experience in Linux system administration (preferably Ubuntu)
• Solid understanding of networking, security, system architecture, and data center operations in a fast-paced, 24x7, production environment
• Strong understanding of networking concepts, protocols (TCP/IP, BGP, OSPF), and technologies (LAN, WAN, VPN) with proficiency in network monitoring tools and software

Responsibilities

• Develop and implement monitoring tools to ensure system health
• Respond to incidents, troubleshoot issues, and provide timely resolutions
• Design and implement automation solutions to manage infrastructure and application deployment using tools like Terraform, Ansible, or similar technologies
• Analyze system performance and capacity; implement improvements to enhance system reliability and efficiency
• Work closely with development teams to improve system design and deployment practices
• Advocate for reliability improvements in the software development lifecycle
• Maintain thorough documentation of system architecture, processes, and incident response procedures
• Provide regular reports on system performance and reliability metrics
• Design and implement disaster recovery plans and ensure effective data backup solutions are in place
• Collaborate with security teams to ensure best practices are followed to protect systems and data

Benefits

• Solve real customer problems
• See your impact
• Accelerate your career
• Work with other talented people at a company where people matter