Staff Analyst, Advanced Analytics

Summary

Join Airbnb's Payments Risk and Compliance team as a Staff Analyst, Advanced Analytics - Risk Insights. You will define the analytics strategy, partner with product and operations, and leverage machine learning and AI to enhance fraud detection. Responsibilities include generating risk reports, analyzing data, providing recommendations, and collaborating with cross-functional teams. You will need 10+ years of experience in business analytics, expertise in SQL and a programming language, and a quantitative degree. Preferred qualifications include Fintech experience and experience with external auditors. The role offers a competitive salary, bonus, equity, benefits, and employee travel credits, and is US-remote eligible.

Requirements

• 10+ years of industry experience in business analytics and a degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research)
• Excellent problem-solving, organizational, analytical, and influencing skills
• Have experience supporting Payments team and/or have worked closely
• Expert skills in SQL and expert in at least one programming language for data analysis (Python or R). Experience with non-experimental causal inference methods, experimentation and machine learning techniques, ideally in a multi-sided platform setting
• Working knowledge of schema design and high-dimensional data modeling (ETL framework like Airflow)
• Ability to work under conditions of ambiguity in a fast-growth, sometimes uncertain and complex environment - comfortable acting with minimal planning, direction, and supervision. You can identify issues both within and outside of your immediate scope, and propose solutions

Responsibilities

• Generate risk and compliance analytics reports that provide insights to the right audience at the right time
• Analyze risk and compliance data for insights and performance evaluation
• Provide regular updates and reports to management and stakeholders
• Assist with analyzing risk performance and health, triaging the issue, and provide recommendation on the best course solution and optimization
• Collaborate on Payments teams, including both payin and payout processing to ensure smooth end to end execution
• Assist with initiatives to optimize the end-to-end payments journey by identifying pain points, friction areas, and improvement opportunities
• Collaborate with driving Host and Guest advocacy to enhance payment experience, amplifying voices and addressing concerns with impactful and measurable results
• Assist with building new payment strategies to balance financial risk and experience for different seller segments by utilizing advanced data analytics, both internal and external, to inform strategic decision-making
• Stay abreast of industry trends, emerging technologies, and regulatory changes in the payments landscape. Proactively identify opportunities for innovation
• Oversee the day to day operations in partnership with finance
• Ensure accurate and efficient handling of payments transaction
• Monitor payment trends, identify areas for improvement and implement strategies to optimize payments processing
• Provide guidance to platform to maintain a robust and reliable payments infrastructure, contributing to the overall financial health of the business
• Define the Analytics strategy and partner with product and operations in enabling world class Risk capabilities, ensuring Airbnb is able to protect and grow our community

Preferred Qualifications

• Fintech experience strongly preferred, experience collaborating with external auditors
• Experience leading complex projects, leveraging ML, operations, and external vendors
• Prior experience working with Payments Risk including Machine Learning, Transaction Risk
• Global perspective and experience with global payment programs and global teams
• Operations: experience working with operations teams, making smart investments in tools and workflow processes to scale up the team

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits
• Remote work