Staff Business Analyst

Summary

Join Yubico as a Staff Business Process Analyst and contribute to improving business operations and reducing risks. You will analyze processes, recommend solutions, and collaborate with cross-functional teams. Responsibilities include data analysis, change management, project support, and process documentation. The ideal candidate possesses strong analytical skills and experience in business process reengineering. Yubico offers a competitive salary, comprehensive benefits, and a flexible work environment.

Requirements

• 8 years of experience leading business process reengineering and transformation efforts that deliver improvements in efficiency, resilience, and customer experience
• Experience quantifying outcomes based on metrics and key performance indicators (KPI)
• Experience developing business cases to justify investment in maturing, reengineering, and transforming business processes
• Able to work through ambiguous desired outcomes to collaborate with stakeholders to develop a plan to achieve those outcomes
• Experience in managing relationships with senior stakeholders

Responsibilities

• Evaluate existing business processes to identify and quantify inefficiencies and risks
• Recommend and guide changes to streamline operations and enhance productivity
• Collect, analyze, and interpret large datasets to provide meaningful insights into business performance
• Collaborate with data analysis to develop dashboards and reports to track key performance indicators (KPIs)
• Provide support to operational teams to identify and address risks related to changes
• Work closely with different departments to understand their operational needs and develop solutions that address business challenges
• Serve as a liaison between business and technical teams to ensure smooth communication and execution of initiatives
• Contribute to projects that aim to enhance efficiency and lower operational risk
• Coordinate with project managers and stakeholders to ensure projects are delivered on time, within scope, and meet business objectives
• Create detailed documentation of business processes, workflows, and system configurations
• Maintain and update documentation as needed to reflect changes in business operations or systems
• Mentor more junior business analysts and conduct workshops and training related to process development and maturation for key stakeholders across the business
• Identify opportunities for automation and digital transformation within business operations
• Stay up to date on industry trends, tools, and best practices to drive continuous improvement in operations

Preferred Qualifications

• Experience working across cross functional teams in a global organization
• Experience developing the materials (e.g. guidance and templates) and training to support others in their ability to document, evaluate, and improve processes
• Experience building and managing dashboards to measure the efficacy of business processes
• A command of Google Workspaces

Benefits

• Health coverage. We’ve got you covered with top of the line health plans, including dental and vision. We pay 100% of your premium and 85% for your family
• Retirement plan . Our retirement plan includes a 401K dollar per dollar match up to 6% with a cap of $6K/year. Immediate vesting
• Wellness reimbursement . We provide you with $100 monthly reimbursement that you can use on your gym membership, a massage, or your favorite online fitness classes
• Learning and development . We encourage your professional growth and offer a yearly development stipend of $3,000 and mentorship program
• Time off. We offer a total of 15 vacation days plus 10 holidays, and 7 sick days a year
• Paid parental leave. We love welcoming new members to our YubiFamily! You will have 8 weeks paid 100% so you can take care of your new family
• Commuter Benefits . If you need to commute to the office, we offer commuter benefits
• Freedom and Flexibility: At Yubico, we want you to be your most productive selves whether you decide to work 100% from home or choose to work hybrid/onsite