Staff Engineer

Summary

Join Trustpilot, a leading review platform, and become a Staff Engineer. Work collaboratively with a team of engineers across API, Integrations, and TrustLayer teams. You will be responsible for developing and executing strategic plans, solving complex technical challenges, and mentoring other engineers. The role requires strong software engineering and architecture experience, effective communication skills, and a deep understanding of industry best practices. Trustpilot offers a competitive compensation package, flexible working options, and numerous benefits, including paid time off, parental leave, and professional development opportunities. The company fosters a collaborative and inclusive work environment.

Requirements

• Experience in software engineering and architecture
• Effective problem-solving and debugging skills
• Highly effective communication and facilitation abilities
• Ability to develop and execute strategic plans
• Experience mentoring and guiding other engineers
• Comprehensive understanding of industry best practices and technologies including
• A solid understanding of AWS infrastructure including event driven and serverless architectures
• Experience delivering scalable systems that solve complex technical challenges
• An interest in contributing to the future of Trustpilot, and the ability to advocate for and make crucial technical decisions, in a pragmatic way
• A customer-centric and solution-oriented mindset with a bias to action
• The ability to communicate complex problems to a diverse group of stakeholders
• You are a lifelong learner across all areas - technology, ways of working, etc
• You constantly look to raise the bar for yourself and those around you in everything you do
• You are a leader who sets the standard, not just through code, but through the day-to-day work, the culture, and values you promote
• You believe that diversity in teams enhances outcomes
• You promote a culture of continuous feedback and learning

Responsibilities

• Develop and carry out cohesive plans that align with organizational goals and deadlines
• Implement novel approaches to ensure the quality and production readiness of complex systems
• Maintain awareness of work outside the immediate group to minimize surprises and enhance project results
• Leverage specialized knowledge to improve organizational capabilities in the relevant domain
• Engage in sharing knowledge and teach others
• Introduce industry best practices and technologies to solve problems
• Ensure consistent delivery of projects through deep expertise
• Solve complex issues across unfamiliar areas of the codebase
• Develop solutions that are scalable, robust, and maintainable
• Create architecture that is resilient to single points of failure
• Develop roadmaps with actionable milestones for large systems or projects
• Collaborate with fellow Staff Engineers in the organization to cultivate a robust internal network
• Ensure documentation enables system maintenance and development by others
• Facilitate collaboration and decision-making among disparate groups
• Adapt communication to various technical and non-technical audiences
• Promote mindful communication and active listening
• Teach and share knowledge to improve the engineering organization

Benefits

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated)
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms
• Employee discounts to restaurants and shops