Staff Product Analyst

Summary

Join HubSpot as a Staff Product Analyst and set the standard for data and analytics within the Product organization. This individual contributor leadership role requires expertise in translating business questions into actionable insights and communicating them to stakeholders. You will partner with product leaders, drive cross-functional workstreams, and mentor analysts. The role involves a high degree of autonomy in defining strategic projects and requires a strong quantitative background and experience with data analytics tools. You will contribute to improving customer retention and revenue growth by analyzing customer usage and behavior. This position offers a competitive salary and benefits package.

Requirements

• Academic or professional experience with a heavy quantitative, analytical focus
• ~5 years minimum professional experience for most candidates
• Track record of driving organization-wide impact in a business environment, influencing decision-making with data; ideally working with cross-functional, executive (C-level) stakeholders
• Experience working with data end-to-end, from ingestion to data modeling to analytical deliveries
• Experience with enterprise-scale analytics architectures built for a variety of applications (beyond SQL transformations/reporting, ideally Looker, HEX)
• Ability to write performant, complex SQL queries combining multiple sources of data
• Expertise with data analytics and statistical tools such as R or Python
• Confidence with a variety of analytical and statistical techniques; expertise with a subset
• Excellent communication, storytelling, and collaboration skills
• Demonstrated passion for teaching, mentoring, or developing teams - particularly without direct management

Responsibilities

• Partner with product leaders to develop success measurement and metric narratives for product priorities that tie back to retention and business outcomes
• Drive cross-functional workstreams from metric definition to data instrumentation
• Become an expert in translating ambiguous business questions into analyses with actionable insights and communicating these insights to stakeholders with a data-driven point of view and plan for action
• Lead through the example of your work by delivering projects that set the standard for utility, completeness, accuracy, interpretability, and extensibility
• Advise on the approach / analytical framework for high-complexity projects within Product Analytics; mentor analysts to help their projects succeed
• Proactively identify opportunities to improve standards, process, approach, or delivery for analytics work across the org; advocate for improvements in architecture, data governance, or standards across HubSpot Analytics
• Own the end-to-end metric work in emerging product areas—partnering with product management to define usage measurements, working with engineers to ingest and model usage data, and driving the definition of “what good looks like” via analyses of new & existing usage data
• Deliver effective exploratory analyses and advanced methods to identify trends and key drivers of customer retention
• Collaborate with cross-functional teams to develop and implement strategies to improve retention and revenue growth
• Create effective dashboards to communicate insights to stakeholders
• Monitor and analyze customer usage and behavior to identify opportunities for product improvements
• Stay up-to-date on industry trends and best practices related to customer retention and engagement

Preferred Qualifications

Masters or PhD in quantitative field not required , but a good indicator

Benefits

• Cash compensation range: 138500-221600 USD Annually
• Base salary
• On-target commission for employees in eligible roles
• Annual bonus targets under HubSpot’s bonus plan for eligible roles
• HubSpot’s equity plan to receive restricted stock units (RSUs)
• Overtime pay