Staff Product Designer

Summary

Join Fullstory's UX team as a Staff Product Designer, working remotely within the United States. You will partner with cross-functional teams to design, develop, and measure solutions, owning the design process from start to finish. This role requires 7+ years of product design experience, including 2+ years in B2B SaaS, and expertise in UX research and design sprints. You'll need a strong portfolio showcasing iterative software design and experience in complex, ambiguous environments. The position offers a competitive salary ($152,000-$185,000 USD) and a comprehensive benefits package, including remote work flexibility, paid time off, professional development opportunities, and various wellness programs.

Requirements

• 7+ years of experience as a product designer, including 2+ years working at a B2B SaaS company
• Experience in a leadership role in cross-discipline initiatives, bringing a design voice to the conversation and building trust between the design practice and other practices
• Experience conducting User Experience Research activities and design sprints independently
• A robust portfolio of iterative software work, including examples with a strong focus on iteration through the Discovery phase to deliver a minimum lovable product
• You have experience working in highly complex and ambiguous spaces, especially related to digital analytics, data science, machine learning, or similar
• You are comfortable with all aspects of the design process including research, low and high fidelity design, rapid prototyping, and contributing to a Design System

Responsibilities

• Partner with cross-functional partners to frame problems, shape UX strategy, and contribute to user engagement and growth by iteratively designing, shipping and measuring solutions
• Own and execute design across the entire product development lifecycle
• Bring an entrepreneurial spirit of informed and deliberate research and experimentation
• Participate in customer calls to understand their needs and preferences
• Level up the user experience by participating in design reviews, adding to the design system, meeting UX gating criteria, and advocating for loveable over minimal products
• Clearly communicate design rationale and iterations to partners and stakeholders

Preferred Qualifications

• Represents UX within the triad and needs less support from design partners
• Identifies and conducts appropriate UXR activities
• Strategic thinking around connecting the UX to business outcomes

Benefits

• From a remote-first work environment and flexible paid time off, to an annual company-wide closure – Fullstorians can focus on the moments that matter
• FullStory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians
• We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy
• We provide all Fullstorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up
• Connect with fellow Fullstorians in real life through team off-sites, a lively ATL home office, and annual full-company meet-up
• Fullstorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances
• We offer a global fertility and family building benefit that encompasses all journeys to growing your family
• Every family is different; we leave it to you to define who your family is, and support you when you need it most
• Whether it is for a Fullstorian or their partner – take the time you need