Staff Product Designer

Summary

Join Grafana Labs as a Staff Product Designer and contribute to the design of user experiences for the data visualization capabilities of the Grafana platform. This remote position, based in Canada (Eastern time zone), involves working within a cross-functional team to design and build advanced visualizations. You will collaborate with various teams to ensure usability, usefulness, and extensibility of Grafana's data visualizations. The role requires deep expertise in product design for B2B/enterprise software and experience designing data visualizations for interactive web applications. You will also contribute to the evolution of the Product Design team by coaching and mentoring other designers. Compensation includes a competitive salary and benefits.

Requirements

• Deep experience as a product designer working on B2B/enterprise software products
• A portfolio showcasing solid experience designing elegant, usable, and scalable data visualizations for interactive web applications, shipped iteratively in fast-paced environments
• Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain
• Ability to synthesize business and product strategic priorities, customer feedback, research insights, and technical considerations into pragmatic, cohesive design solutions
• Ability to effectively communicate and collaborate with highly distributed cross-functional teams to ship and evolve in an iterative fashion while keeping the end design vision in mind
• Experience working independently in a remote environment, combining a bias for action, a growth mindset, and a drive for clarity, transparency, and continuous improvement

Responsibilities

• Design user experiences for the data visualization capabilities of the Grafana platform
• Help design and build the growing number of advanced, full-feature visualizations
• Help evolve and execute a design strategy for the DataViz focus area based on business and product strategic priorities, customer and user feedback, and technical considerations
• Collaborate with peers and leaders in the product design, engineering, product management, technical writing, and GTM functions
• Document user needs and pain points, design directions, UX tradeoffs, and detailed designs for specific features and enhancements using a variety of product design artifacts
• Work with researchers, cross-functional collaborators, customers, and members of the Grafana user community to execute and contribute to formative and evaluative research initiatives
• Develop deep expertise in your product area and associated customer and user personas, use cases, and workflows
• Contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales

Preferred Qualifications

• Experience working with and designing Grafana data visualizations or equivalent
• Experience designing for developers, SREs, or other highly technical user personas
• Domain knowledge or experience related to observability
• Experience helping design teams level up their practice, user and organizational impact, and collaboration with partner functions such as product management and engineering

Benefits

• Equity
• Bonus (if applicable)