Staff Product Designer

Summary

Join Contentful's User Experience team as a Sr. Product Designer and play a key role in shaping impactful customer experiences. You will collaborate with a cross-functional team to design and deliver user-centered solutions, leveraging your expertise in interaction and UI design, user research, and workshop facilitation. This role requires a minimum of 5 years of experience and strong communication skills. You will contribute to the definition of stories and requirements, run experiments and user testing, and collaborate with other designers to improve the quality of the product. Contentful offers a comprehensive benefits package, including stock options, generous paid time off, fertility and family building benefits, an annual wellbeing stipend, and professional development opportunities.

Requirements

• Minimum 5 years of experience
• Be a self-starter and organized. Showcasing a proactive attitude
• Be open to trade-offs and negotiation
• Be comfortable navigating ambiguity and capable of adding clarity to the table
• Possess strong conceptual skills to design for complex scenarios
• Be a strong communicator and user advocate
• Be comfortable communicating with company leadership
• Have experience working with design systems and solid knowledge of interaction patterns
• Have experience with user research and testing
• Have experience in meeting and workshop facilitation

Responsibilities

• Deeply understand user needs, cultivating empathy across stakeholders and collaborators to ensure user-centred outcomes
• Lead and facilitate discovery workshops, fostering creativity, alignment, and AI-driven ideation within the team
• Explore solutions from multiple perspectives, championing the user’s voice throughout the process
• Deliver high-quality artefacts such as user journeys, concept maps, UI mockups, and prototypes
• Shape team goals and success metrics that align with business objectives and deliver measurable impact
• Contribute to the definition of stories and requirements, ensuring clarity and shared understanding
• Represent your team’s work effectively, whether through presentations to business stakeholders or collaborative discussions
• Run experiments and user testing and improve the user experience through iteration, exploring innovative solutions that push the boundaries of our user experience
• Collaborate with Product Designers across the organization to raise the quality bar and evolve our craft

Preferred Qualifications

Experience designing Generative AI solutions

Benefits

• Stock Options
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family
• A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best