Staff Product Designer

Summary

Join LaunchDarkly as a seasoned product designer to lead the design of user experiences for Feature Management and Enterprise product areas. You will drive end-to-end UX strategy, working on complex workflows and interaction patterns for various team sizes. You'll also elevate the Enterprise experience, focusing on capabilities like permissions and integrations. Collaborate with cross-functional teams, engage with customers, and lead through ambiguity. This role requires systems thinking, simplifying complexity, and influencing a platform used by thousands of developers. You will mentor other designers and contribute to the design system. The ideal candidate thrives in a fast-paced environment and is commercially aware.

Requirements

• 8+ years of experience as a product designer, ideally in technology-forward Enterprise SaaS software
• Proficiency with Figma and other modern design tools
• A portfolio of shipped work that demonstrates strong problem-solving skills, user-centered design processes, and impactful outcomes (ideally focused on both the Administrator and the Developer personas)
• Lifelong learner, always looking to grow and improve at your craft
• Able to autonomously handle multiple, complex projects at once
• Excellent communicator, both written and verbally
• Great storyteller and presenter of design work

Responsibilities

• Lead the design of end-to-end user experiences (from discovery through delivery and iteration), covering both feature management and enterprise expansion
• Partner with cross-functional stakeholders to define and shape product strategy with a clear design point of view
• Translate complex, technical problem spaces into intuitive, testable UX patterns
• Conduct and apply user research, usability testing, and data insights to inform design decisions and product strategy
• Deliver high-quality design artifacts (user flows, wireframes, prototypes, high-fidelity visuals) that balance user needs with technical feasibility
• Work with engineering and product partners to ensure high-quality implementation and tight iteration loops
• Collaborate deeply with other designers (participating in design critiques and independent reviews) to maintain consistency across the LaunchDarkly platform and contribute to our design system
• Advocate for feature management and enterprise user needs in platform-wide discussions and initiatives. Be the trusted voice of the user: you have strong communication skills, with the ability to influence and inspire others
• Mentor other designers and help raise the bar for UX design craft and thinking

Preferred Qualifications

• While Product Designers at LaunchDarkly own work on the end-to-end design of product experiences, we don't expect you to be an expert in every skill a designer may possess. You should, however, be strong in two or three areas, and competent at the rest
• Team-Oriented: You excel at collaborating across the company. You can move easily between business stakeholders, product management and development partners
• Great Communicator: You have a natural ability to build relationships with cross-functional team members and are a master of advocating for the best user experience
• A Believer: You understand that technology can simplify, delight and enhance our lives and hope to build transformative innovation through your career
• Startup Mentality: You thrive in a fast-paced, high-intensity environment where you balance multiple projects and can prioritize your work both short and long term
• Driven: You are motivated to achieve success both at work and in your personal life
• Commercially Aware: You understand how design ties to business objectives, understand target audience profiles and insights, and incorporate these into effective design solutions

Benefits

Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary