Staff Product Designer

Summary

Join Pleo as a Staff Product Designer and contribute to crafting seamless and impactful onboarding experiences. You will design intuitive user flows, build prototypes, and iterate based on data and user research. This role requires a passion for detail, a systems mindset, and user-centered thinking. You will collaborate with a team to create inclusive and accessible onboarding journeys. Pleo offers a variety of benefits, including a Pleo card, catered lunches or a monthly allowance, private health insurance, generous paid time off, hybrid/remote work options, additional holiday purchase options, mental health support, access to LinkedIn Learning, and paid parental leave.

Requirements

• A passion for details. You believe great design is in the little things - accessibility, usability, and aesthetics all matter
• A focus on impact. Your work isn’t just visually appealing; it makes things easier, clearer, and more efficient for real people. You design with empathy
• A systems mindset. You think beyond individual screens, ensuring a cohesive and scalable experience across the product
• User-centered thinking. You seek to understand user needs deeply - including those that aren’t immediately obvious—so you can design experiences that truly work for them
• Comfort with ambiguity. When things are undefined, you find a way forward and bring others along with you
• A balance of intuition and data. You know when to trust user insights and when to experiment to uncover the best solutions
• A collaborative and supportive mindset. You bring out the best in your teammates, offer feedback that helps everyone grow, and create an environment where diverse perspectives are valued

Responsibilities

• Design onboarding experiences that work for everyone. Make it smooth, intuitive, and impactful
• Help users - regardless of their background or familiarity with our product - go from “What do I do now?” to “Wow, this is awesome!”
• Get hands-on with design. You’ll create key flows, build prototypes, and refine interactions with care
• Lead by doing, not just by guiding
• Experiment, learn, and iterate. A/B tests, data insights, user research - you’ll continuously refine and improve experiences based on real evidence, making decisions that are informed and intentional
• Create an inclusive journey. Connect self-serve and sales-led onboarding into a seamless, engaging experience that supports a diverse range of users with different needs and abilities
• Foster a collaborative design culture. Share your knowledge, provide thoughtful feedback, and help raise the bar for the entire team

Benefits

• Your own Pleo card (no more out-of-pocket spending!)
• Lunch is on us - with catering in our Lisbon, Copenhagen, and London offices or a monthly lunch allowance paid directly together with your salary in other markets
• Private health insurance to ensure you’re fit in body and mind to do your best work
• We offer 25 days of holiday + your public holidays
• For our Team, we offer both hybrid and fully remote working options
• Option to purchase 5 additional days of holiday through a salary sacrifice
• We’re trialing MyndUp to give our employees access to free mental health and well-being support with great success so far
• Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously
• Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work