Staff Product Manager

Summary

Join Wellhub, a corporate wellness platform, as a Staff Product Manager in Portugal. You will drive the transformation of complex eligibility management processes into intuitive experiences for corporate clients, enhancing the eligible employee database and optimizing the user conversion funnel. This role requires balancing daily operational demands with long-term product strategy, developing product strategies to increase client adoption and retention, and translating client needs into actionable initiatives. You will also establish and maintain product documentation, proactively address potential feature misuse, and foster a supportive work environment. The ideal candidate possesses proven product management experience in digital products, particularly in complex or data-sensitive domains, along with strong analytical, problem-solving, communication, and collaboration skills. Prior experience in product management in digital products is mandatory.

Requirements

• Product Management Expertise: Proven experience in product management with a track record of delivering successful digital products, particularly in complex or data-sensitive domains
• Strategic & Operational Balance: Demonstrated ability to navigate and prioritize effectively in a dynamic environment with competing strategic and operational demands, specifically managing interactions with operations and CX teams without compromising strategic product development
• Problem-Solving & User Focus: Strong analytical and problem-solving skills with a keen ability to understand user behavior and product usage patterns to identify and address issues such as feature misuse
• Communication & Collaboration: Excellent communication, writing, and storytelling skills to effectively articulate complex product concepts, strategies, and operational guidelines to engineers, designers, business teams, and external stakeholders
• Prioritization & Time Management: Exceptional time management and planning skills, with a proven ability to prioritize critical tasks and strategic initiatives amidst a high volume of operational requests
• Documentation & Organization: Highly organized with a strong aptitude for creating and maintaining clear, comprehensive product documentation in a fast-paced environment
• Stakeholder Management: Ability to build and maintain strong relationships with diverse stakeholders, including corporate clients, internal teams (Engineering, UX, Analytics, Operations, CX), and leadership
• English Communication: Able to write and communicate in English, which is essential for effective collaboration with diverse international teams and stakeholders, and for maintaining clear product documentation
• Prior experience in product management in digital products are mandatory requirements

Responsibilities

• Drive the transformation of complex eligibility management processes into intuitive and smooth experiences for corporate clients, directly improving user satisfaction and reducing operational overhead
• Strategically enhance the eligible employee database to improve its health and optimize the top of the end-user conversion funnel
• Balance daily operational demands from CX and Operations teams with long-term product strategy, ensuring critical user issues are addressed while advancing the product vision
• Develop and implement product strategies that strengthen the relationship between Wellhub and corporate clients, leading to increased adoption and retention of Wellhub as a corporate benefit
• Translate deep understanding of client needs and product personas into clear requirements and actionable product initiatives
• Establish and maintain comprehensive product documentation to ensure clarity and alignment across all stakeholders, given the product's complexity and impact on the entire business
• Proactively identify and address potential misuse of features to prevent data integrity issues in the eligible employee database
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance

Benefits

• We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access digital fitness programs and online wellness resources , digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted
• Additional fitness subsidy to access onsite gyms and fitness studios
• At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home
• Our offices are in Germany, Italy, Netherlands, Portugal, Romania, Spain, and the UK. You can work from any office or remotely based in any of these countries
• We understand that together, Wellhubbers and their leaders can make the best decisions for their own individual scopes. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs
• We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!)
• Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave
• Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development
• An exciting and supportive environment filled with passionate individuals from all over the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day