Staff Product Operations Manager

Summary

Join Deel as a Staff Product Operations Manager and lead large cross-functional projects to enhance our product. You will collaborate with diverse teams, seek information to solve problems, drive go-to-market strategies, and identify root causes of issues. Responsibilities include designing operational systems and processes to optimize efficiency. This role requires 7+ years of experience in a product operational role, strong stakeholder management skills, proficiency in data analysis tools, and a passion for user experience. Deel offers competitive pay, benefits, and perks, including remote work flexibility and stock grant opportunities.

Requirements

• 7+ years of experience in a product operational role closely aligned with product and engineering teams
• Passion for delivering an outstanding user experience and the ability to develop a deep understanding of complex products and their use cases
• Excellent stakeholder management skills, with the ability to push back when necessary, build strong relationships, and effectively manage multiple senior stakeholders
• Proficiency in data analysis, BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and superior presentation skills to effectively communicate insights and recommendations
• Strong empathy for user problems and the ability to build effective solutions that address their needs
• Excellent multitasking skills and the ability to manage multiple priorities simultaneously. Problem-focused and solutions-oriented mindset, coupled with meticulous attention to detail and a hands-on approach

Responsibilities

• Lead large cross-functional projects: Take charge of driving and managing significant projects aimed at enhancing our product. Collaborate with diverse teams and stakeholders to achieve project goals
• Seek information and build the product: Proactively seek information to solve conceptual problems and actively contribute to building and refining our product. Use analytical skills and attention to detail to understand user needs and translate them into product improvements
• Drive GTM and global rollouts: Be responsible for driving the go-to-market strategy and leading global rollouts of our fintech product. Use strategic thinking and project management abilities to ensure successful launches and adoption across different markets
• Identify root causes and architect solutions: Investigate and analyze issues related to the fintech product, identifying their root causes and designing effective solutions. Use problem-solving skills and technical acumen to tackle complex challenges
• Design and implement operational systems and processes: Contribute to the design and implementation of sophisticated operational systems and processes that optimize the efficiency and scalability of our fintech operations. Use operational expertise to drive operational excellence and streamline workflows

Preferred Qualifications

• General technical knowledge of software development processes, particularly designing and building integrations, is a significant advantage
• Prior experience in a fast-paced, product-driven tech company

Benefits

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available