Staff Product Operations Manager

Summary

Join Deel as a Staff Product Operations Manager and lead large cross-functional projects to enhance our product. You will collaborate with diverse teams, seek information to solve problems, drive go-to-market strategies, identify root causes and architect solutions, and design operational systems. This role requires 7+ years of experience in product operations, strong stakeholder management skills, proficiency in data analysis, and a passion for user experience. Deel offers competitive pay, benefits, stock grant opportunities, remote work flexibility, and a diverse and inclusive workplace.

Requirements

• 7+ years of experience in a product operational role closely aligned with product and engineering teams
• Passion for delivering an outstanding user experience and the ability to develop a deep understanding of complex products and their use cases
• Excellent stakeholder management skills, with the ability to push back when necessary, build strong relationships, and effectively manage multiple senior stakeholders
• Proficiency in data analysis, BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and superior presentation skills to effectively communicate insights and recommendations
• Strong empathy for user problems and the ability to build effective solutions that address their needs
• Excellent multitasking skills and the ability to manage multiple priorities simultaneously
• Problem-focused and solutions-oriented mindset, coupled with meticulous attention to detail and a hands-on approach

Responsibilities

• Lead large cross-functional projects: Take charge of driving and managing significant projects aimed at enhancing our product
• Seek information and build the product: Proactively seek information to solve conceptual problems and actively contribute to building and refining our product
• Drive GTM and global rollouts: Be responsible for driving the go-to-market strategy and leading global rollouts of our fintech product
• Identify root causes and architect solutions: Investigate and analyze issues related to the fintech product, identifying their root causes and designing effective solutions
• Design and implement operational systems and processes: Contribute to the design and implementation of sophisticated operational systems and processes that optimize the efficiency and scalability of our fintech operations

Preferred Qualifications

• General technical knowledge of software development processes, particularly designing and building integrations, is a significant advantage
• Prior experience in a fast-paced, product-driven tech company

Benefits

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available