Staff Security Enablement Analyst

Summary

Join Twilio as a Staff Security Enablement Analyst and play a pivotal role in enhancing security across the company. Develop and implement the Security Champions Program, including defining roles, processes, and OKRs. Create a framework for identifying, recruiting, and retaining Security Champions. Lead meetings and events to foster collaboration and knowledge sharing. Develop and maintain program documentation and deliver training materials. Act as a liaison between employees and security teams, assisting with the rollout of security tools and processes. Collaborate with Learning and Development teams to integrate security training. Work with other security teams to identify opportunities to expand security offerings. This remote role, based in British Columbia, Alberta, or Ontario, offers competitive pay and benefits.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field
• 7+ years of experience in information security, cybersecurity, software development, or a related technical field
• Prior experience coordinating or contributing to a Security Champions or equivalent program
• Strong knowledge of security principles, practices, and frameworks (e.g., ISO 27001, NIST, CIS)
• Excellent communication, presentation, and interpersonal skills, with the ability to convey security concepts to non-technical audiences
• Ability to anticipate needs of program to drive long-term maturity of the Security Champions Program
• Ability to work collaboratively with cross-functional teams and build strong relationships

Responsibilities

• Design and implement the Security Champions Program, including establishing OKRs, defining roles, and defining processes to monitor efficacy of the Security Champions Program
• Create a comprehensive framework for identifying, recruiting, and retaining influential Security Champions from various teams across Twilio
• Organize and lead regular meetings, forums, and events to foster collaboration and knowledge sharing among Security Champions
• Develop and maintain program documentation, guidelines, and best practices with a strong technical focus, while maintaining usability
• Curate and deliver live training material to meet specific educational needs across Twilio teams
• Act as a liaison and advocate between Twilions and security; assisting with the rollout of security tools and processes that require collaboration and acting as a channel of communication to surface bi-directional feedback
• Collaborate with the Learning and Development teams to integrate and enhance security training into existing learning platforms
• Work closely with other security teams to identify opportunities to expand security offers across Twilio

Preferred Qualifications

• Master’s degree preferred
• Proven experience in program management, technical training, and employee engagement
• Experience with secure coding practices, application security, secure design, and threat modeling
• Understanding of security frameworks including OWASP and applicability in software development
• Analytical Skills: Ability to assess program performance and identify areas for improvement
• Certification in information security (e.g., CISSP, CISM, CEH) or relevant technical certifications (e.g., CSSLP, OSCP) is a plus

Benefits

• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program