Staff Software Engineer

Summary

Join Bloomreach and contribute to the development of Clarity, a virtual shopping assistant leveraging Gen AI and LLMs. As a Backend Software Engineer, you will design, implement, and test key features in the Conversation Engine component of Clarity. You will collaborate with a team of experienced engineers and data scientists, ensuring excellent conversation quality, high availability, and system efficiency. This role involves working in a Central European office or remotely (EU-based) and offers a competitive salary starting from €5,000 gross per month for Slovakia. Bloomreach offers a flexible work environment, various professional development opportunities, and a comprehensive benefits package.

Requirements

• BS/MS degree in Computer Science or related field and at least 4 years of software engineering experience in the industry
• Strong background in algorithms and software architecture skills
• Proficiency in TypeScript, Node.js, and Python
• Experience with NoSQL databases (e.g. MongoDB, DynamoDB) and in-memory Data Stores (e.g. Redis)
• Familiarity with asynchronous programming and event-driven architecture
• Familiarity with building low latency, high availability, and high throughput systems
• Familiarity with Docker, CI/CD pipelines, and GCP
• Ability to work collaboratively within a remote team environment
• Excellent communication skills, both written and verbal

Responsibilities

• Design, implement, and test key features in the Conversation Engine component of Clarity
• Contribute to the overall architecture of Clarity, ensuring excellent conversation quality, high availability, strong observability, and system efficiency
• Assist with and troubleshoot across all stages of the software lifecycle, including design, deployment, and operations
• Collaborate with the Customer Success and Product Management Teams to understand and implement critical customer requirements
• Work closely with other members of the Clarity Engineering and Data Science Teams through code and design reviews, and mentor junior team members
• Participate in brainstorming sessions and contribute innovative ideas to continuously improve Clarity
• Document and maintain project plans, technical designs, and other relevant materials

Benefits

• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in
• We believe in flexible working hours to accommodate your working style
• We work virtual-first with several Bloomreach Hubs available across three continents
• We organize company events to experience the global spirit of the company and get excited about what's ahead
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges
• Subscription to Calm - sleep and meditation app
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones
• We facilitate sports, yoga, and meditation opportunities for each other
• Extended parental leave up to 26 calendar weeks for Primary Caregivers
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location
• Everyone gets to participate in the company's success through the company performance bonus
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts
• We reward & celebrate work anniversaries -- Bloomversaries!