Remote Staff Solutions Engineer

Summary

Join Code for America's team as a Staff Solutions Engineer and collaborate with government partners to deliver technical guidance and transform the way government delivers services to communities in need.

Requirements

• 7+ years of experience as a Software Engineer, Solutions Engineer, or Solutions Architect with experience leading projects and interacting with customers
• Recent database, data engineering, or data-science experience
• Strong self management skills and a proven ability to manage multiple engagements simultaneously
• Fundamentally curious and empathetic; able to thoughtfully balance partner, user, and team needs and identify solutions that move the work forward towards greater impact
• Tenacity and adaptability; able to navigate relationships, ambiguity, and technical challenges and unblock yourself and your team
• Ability to engage in research to learn about current systems and architecture, and then incorporate this knowledge to design new solutions and new architectures

Responsibilities

• Build and maintain relationships and develop technical champions within government and partner organizations
• Assist in project planning and drafting statements of work and technical requirements
• Work closely with cross-functional government partners to clarify problems and understand system constraints, and offer feasible and high-value technical solutions that consider the needs of all stakeholders
• Assist in documenting and communicating technical best practices and in the framing of government RFPs
• Collaborate with government partners and provide written resources to communicate complex technical concepts
• Lead our technical approach for project scoping, planning, drafting statements of work, MoUs and RFPs assisting the program and partnership teams in cultivation and development
• Estimate project scope and rough project plans for government initiatives
• Evaluate the technical landscape and partner capacity for prospective new state engagements, drafting assessments and recommendations
• Provide technical perspective and expertise in the development of legislative policy proposals and in meetings and communications with government partners, organizational stakeholders, and other key audiences
• Implement proof-of-concept applications, software installations, and custom development projects
• Leading light technical implementations and low / no-code software solutions
• Develop and implement training plans and documents to empower government agencies to improve and modernize the delivery of government services

Benefits

• Full benefits package with options up to 100% coverage towards select medical, dental and vision plans
• Employer contributes up to 80% of the cost towards dependent and family coverage
• Employees under 3 years eligible for a 100% employer match of up to 3% of employee contribution
• Employees with 3+ years eligible for an additional 50% employer contribution over 3%, to a maximum of 5%
• $1000 annual (per calendar year) stipend towards professional development; prorated at time of hire
• Up to $1000 of professional development funds can be rolled over each year, up to a maximum of $2000
• Open personal time off, a minimum of 16 paid holidays, and an org-wide closure Christmas Day through New Years Day
• Paid sick time; up to 96 hours annually
• Competitive paid parental and family leave
• 4 weeks of paid sabbatical after 4 years of service, with an option of up to 4 additional weeks of unpaid time away